Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Rapid7 Nexpose
- Tenable Nessus
Tech Stack
- Vulnerability Scanning
- Automated Reporting
- Asset Discovery
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Facility Management
Services
- System Integration
- Training
About The Customer
MCPHS University, one of the oldest universities in Boston, Massachusetts, has a rich legacy of providing valuable education in medical sciences. The university operates three physical campuses in New England—Boston, MA; Worcester, MA; and Manchester, NH—alongside an online campus. Allen Basey, the Senior Security Analyst, manages security for all campuses from his office in Manchester. His responsibilities include ensuring compliance with standards like HIPAA/HITECH, FERPA, and Mass 201 CMR 17, securing sensitive data, and monitoring security controls to minimize incidents and risks while maintaining high efficiency.
The Challenge
When Allen Basey joined MCPHS University over two and a half years ago, he was tasked with developing new security procedures and policies, including comprehensive vulnerability scanning. As the sole person dedicated to maintaining security, he needed to improve the University's overall security posture without being overburdened. Initially, he opted for Tenable's Nessus due to its low cost, but found it required manual scans and lacked critical context for prioritizing vulnerabilities. This made it difficult to get IT support teams to take action, and researching how to patch vulnerabilities consumed valuable time, leading to crucial patches being neglected.
The Solution
Allen realized that Nessus's low upfront cost did not outweigh the inconvenience of manual operations. He needed a solution that offered automated reporting and prioritization to reduce overhead and manpower requirements. After being initially turned down by his CIO, Allen built a comprehensive business case for Rapid7 Nexpose. He identified key needs such as compliance with security standards, automatic periodic scans, ad hoc scans for new equipment, and easy vulnerability prioritization. By mapping out the manual steps required to emulate Nexpose's automated capabilities, he successfully convinced the CIO to make the switch.
Operational Impact
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