Software AG > Case Studies > More Loans Processed Faster—Thanks to Webmethods and Expert Consulting

More Loans Processed Faster—Thanks to Webmethods and Expert Consulting

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Germany
Product
  • webMethods Integration Server
  • webMethods Broker
  • webMethods Adapters
  • webMethods Optimize for Process
  • webMethods BPmS
Tech Stack
  • Service-Oriented Architecture (SOA)
  • SAP Business Partner (SAP BP) module
  • SAP FI/CO
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Analytics & Modeling - Process Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Sales & Marketing
  • Business Operation
Use Cases
  • Supply Chain Visibility
  • Predictive Quality Analytics
  • Regulatory Compliance Monitoring
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
  • System Integration
About The Customer
VR Leasing Group is a member of FinanzVerbund, a cooperative association of financial solutions providers based in Germany. The company serves small and medium-sized businesses in Europe and is considered a financing specialist by its sales and cooperation partners. The company has close to 3,000 employees, 7 billion Euros in total assets, and more than 500,000 contracts. The services offered by VR Leasing Group cover the entire spectrum of sales and investment funding, from leasing and loans to purchase financing and factoring. The company's motto is “We finance what you do,” and it has become a leading financial solutions provider in Europe. To ensure sustainable success, the company now relies on standardized, automated business processes and high-performance online tools, thanks to webMethods.
The Challenge
VR Leasing Group, a member of FinanzVerbund, a cooperative association of financial solutions providers based in Germany, was facing challenges due to its heterogeneous IT landscape. The disparity in the IT landscape made it difficult to standardize or automate sales processes, particularly the loan application processing. Each disparate application in the process had its own address list, and data had to be entered manually and then verified. This resulted in an overlap in functionality between systems, adding to the inefficiency. The sales partners used various browser-based online front-ends, each with its own specific application process and its own address list, which was not always consistent with addresses stored in the other front-ends or in back-end application management and customer relationship management systems. This resulted in an excessive effort to test and maintain application functions and interfaces that carried out similar tasks. The same was true for assuring the quality of master address data since data was not exchanged automatically between disparate applications.
The Solution
VR Leasing Group implemented webMethods Integration Server to seamlessly connect disparate systems with a central address administration application in SAP. This allowed loan applications to be processed faster with less effort. The standard application links to 19 other systems. In the future, the company plans to add the webMethods Business Process Management Suite (BPMS) to create faster and more agile business processes. The SAP Business Partner (SAP BP) module was implemented as the primary system for the administration of addresses and other connected master data. It was integrated with the other applications via webMethods. Now data can be entered and modified in any of the three front-ends, which use the same application process, and the backend system. Quickly and automatically, that data is made available to all other applications. In addition, webMethods automatically retrieves the necessary data for verifying an address via an external credit agency’s Web service.
Operational Impact
  • Faster decision-making, which improves customer and sales partner satisfaction
  • Information across applications now consistent and up-to-date
  • Less time and staff needed for maintaining and checking data
  • Integration achieved rapidly using webMethods platform
  • Processes measured and optimized anytime, thanks to real-time monitoring
Quantitative Benefit
  • Six times greater automation in processing loan applications

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