PTC > Case Studies > National Oilwell Varco uses PTC University’s eLearning and assessment solutions to improve design and accountability

National Oilwell Varco uses PTC University’s eLearning and assessment solutions to improve design and accountability

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • PTC Creo
  • PTC Windchill
  • PTC University Precision LMS
  • PTC University Pro/FICIENCY
  • PTC Mathcad
Tech Stack
  • eLearning
  • Competency Management System
  • ModelCHECK
  • Expert Model Analysis
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Digital Expertise
  • Innovation Output
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Oil & Gas
Applicable Functions
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Manufacturing System Automation
Services
  • Training
  • Software Design & Engineering Services
About The Customer
National Oilwell Varco (NOV) is a worldwide leader in oilfield products and services, based in Houston, Texas. Established in 1841, the company has a long history of providing innovative solutions to the oil and gas industry. NOV's Pressure Control Group (PCG) designs products that improve drilling safety by preventing oil well blowouts and controlling wells during drilling operations. The company has been using PTC's products for over 20 years, with PTC Creo being the primary design tool for the PCG for more than a decade. NOV aims to technically dominate its industry and produce robust and reliable products that are designed right the first time.
The Challenge
National Oilwell Varco's Pressure Control Group (PCG) was facing challenges in training and assessing its engineers to ensure they design quality products, meet regulatory requirements, and follow strict internal guidelines. The traditional industry practice of pairing new hires with mentors was proving inadequate due to the mentors' own project commitments. The lack of formalized training and accountability led to significant rework, slowing the design process and potentially impacting product quality. The company needed a paradigm shift in its training approach to improve engineering quality and accountability. Additionally, the company was struggling to deliver on a tremendous backlog of business due to substantial business growth over the past several years.
The Solution
NOV instituted a global initiative, the NOV Competency Management System (CMS), to train engineers in design best practices and demonstrate their competence. PTC University played an integral role in the PCG’s CMS, providing management and assessment tools to assist their efforts to train employees and evaluate their skills. The CMS used PTC’s eLearning courses to develop a series of learning paths tailored to the needs of different roles. The CMS also used ModelCHECK and PTC University’s Pro/FICIENCY and Expert Model Analysis (XMA) tools to evaluate the skills of new hires and current employees as well as assess their progress and design quality after completing training courses. The CMS tailors PTC training and assessments to three different types of individuals: new hires right out of college, experienced new hires, and existing staff.
Operational Impact
  • Improvements in new hires’ understanding of PTC Creo functionality.
  • New engineers are prepared to design better products more quickly.
  • Creation of a positive environment so new engineers feel confident that they can do the job the way their supervisors want them to.
  • Removal of the trial and error process which ultimately removes the need for rework and results in better products.
  • Existing employees are assessed for their skill levels and assigned only the training they need, minimizing their time away from the job.
Quantitative Benefit
  • Reduction in the time and cost of getting someone up and working. Instead of a new hire spending their first three months on training, they can get up to speed within 30 days.

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