Nuts and Bolts of Better Performance: Bossard North America Chooses Honeywell Forklift Printer
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Honeywell MP Compact Mobile Printer
Tech Stack
- Wireless Connectivity
- Barcode Scanners
- Print Server
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Networks & Connectivity - Wireless Local Area Network
Applicable Industries
- Transportation
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Warehouse Automation
- Inventory Management
- Fleet Management
Services
- System Integration
- Hardware Design & Engineering Services
About The Customer
Bossard Group is a global leader in the procurement and sale of fastening elements, with its headquarters in Zug, Switzerland. The company, driven by its founding family for seven generations, employs around 1,400 people worldwide. Bossard provides not only fastening products but also engineering and logistical services. The company has a strong presence in Europe, America, and Asia-Pacific, and is listed on the Swiss stock exchange. Bossard North America, a subsidiary, has been expanding its footprint in the North American market, with a significant warehousing facility in Cedar Falls, Iowa.
The Challenge
Bossard North America faced significant challenges with their existing mobile printers used on forklifts for order processing. The inherited printers from Europe degraded in performance over time, leading to frequent breakdowns and long repair times of up to three months. This caused operational inefficiencies and downtime, as workers had to resort to stationary printers, leading to misplaced or incorrect labels. The company needed a more reliable and high-volume printing solution to meet their growing demands.
The Solution
To address the issues with their existing printers, Bossard North America explored new printer options and eventually connected with a local Honeywell dealer. They tested a demo of the Honeywell MP Compact Mobile printer, which initially required an external wireless bridge. Impressed with its performance, they later tested the wireless version of the printer. The Honeywell MP Compact Mobile printer proved to be a robust, industrial-strength thermal printer capable of handling high-volume label printing. Its rugged design and reliable performance met the demands of Bossard's operations, eliminating the frequent breakdowns and repair needs experienced with previous printers.
Operational Impact
Quantitative Benefit
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