Ocean Blue Car Wash Locations Standardize on 3xLOGIC Video Surveillance
Customer Company Size
SME
Region
- America
Country
- United States
Product
- 3xLOGIC V7000 NVRs
- V-Series 4MP dome cameras
- VIGIL Central Management (VCM)
Tech Stack
- Video Surveillance System
- IP Vandal-Dome Cameras
- Health Monitoring Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Brand Awareness
Technology Category
- Networks & Connectivity - WiFi
Applicable Industries
- Automotive
Applicable Functions
- Business Operation
Use Cases
- Vehicle Performance Monitoring
- Cybersecurity
Services
- System Integration
- Hardware Design & Engineering Services
About The Customer
Ocean Blue Car Wash is one of Arizona’s first Express Car Wash concepts. The owners have leveraged their 15 years of experience to create a new standard in car washing. The company is a fast-growing enterprise with plans to add another two locations by the end of 2020, making six locations in total. Each location serves thousands of customers a day, making it imperative for the company to have a robust and reliable surveillance system in place.
The Challenge
Ocean Blue Car Wash, a fast-growing enterprise in Arizona, faced the challenge of protecting itself against false claims of liability to its customers’ cars. With four locations and thousands of customers a day, the company experienced a variety of claims, including slip and fall incidents. The company needed a robust and reliable surveillance system that could provide clear and indisputable evidence in case of any disputes or claims. The system also needed to be standardized across all locations for consistency and ease of management.
The Solution
Ocean Blue Car Wash standardized on the 3xLOGIC video surveillance system at each of its locations. Four Ocean Blue locations have each deployed, or will soon finish deploying, 3xLOGIC V7000 NVRs and 32 V-Series 4MP dome cameras. The high-resolution cameras provide multiple views inside each facility with six cameras recording at the start of the wash process, six during, and six as the car exits the dryers. An interesting add-on system feature is a 3rd-party software app that takes footage from the 3xLOGIC cameras to determine the spacing between the cars during the wash process. If two cars come too close to each other, the line shuts down automatically. The company is also looking to further upgrade its systems by implementing 3xLOGIC VIGIL Central Management (VCM), a health monitoring software that alerts either DC Pro or Ocean Blue to any malfunctions on the network before such developments create a problem.
Operational Impact
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