Pointing the way to new opportunities - IQVIA uses Qlik advanced analytics to help UK healthcare services
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- QlikView
- Qlik Sense
- IQVIA’s benchmarking
- IQVIA’s clinical coding solutions
- IQVIA’s costing services
Tech Stack
- Data Analytics
- Data Visualization
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Big Data Analytics
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Procurement
- Quality Assurance
Use Cases
- Predictive Maintenance
- Inventory Management
- Process Control & Optimization
Services
- Data Science Services
- System Integration
About The Customer
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the healthcare sector. With 72,000 employees from clinicians to data scientists, the company is active in over 100 countries. Its Connected Intelligence offering brings together many elements of the healthcare service, helping customers to accelerate the clinical development and commercialization of new treatments and streamlining patient services. In the UK, IQVIA works across eight key areas that include patient experience and outcome measures, costing, benchmarking, clinical coding and population health. In the UK, it also runs one of the world’s largest life sciences laboratories supporting widescale clinical trials.
The Challenge
Healthcare is a complex and disconnected environment where innovation and breakthroughs rely on navigating vast quantities of data from disparate stakeholders. IQVIA, a leading global provider of advanced analytics, technology solutions and clinical research services to the healthcare sector, specializes in meeting this challenge. In the UK, IQVIA works across eight key areas that include patient experience and outcome measures, costing, benchmarking, clinical coding and population health. It also runs one of the world’s largest life sciences laboratories supporting widescale clinical trials. Principal customers of IQVIA’s healthcare team are hospitals of the UK’s National Health Service (NHS). They use IQVIA’s insights to learn how to fund increasingly complex patient pathways and drugs, how to better manage resources and how to maximize the use of data to improve their services with a view to improving patient outcomes.
The Solution
IQVIA uses advanced data analytics provided by QlikView and Qlik Sense. The company has both OEM and reseller associations with Qlik. Many services such as benchmarking, clinical coding analytics and population health are hosted, which is done through OEM status. Other solutions are deployed on-premise using a reseller model. The hospitals deliver their data into IQVIA's data center and IQVIA shapes it, models it and publishes it into Qlik Sense dashboards that they host. The NHS customers then access those and use the applications they have bought to do their analysis. IQVIA can also deploy their software into the premises where the hospitals do the work themselves and populate dashboards that are deployed into their estate. In addition, IQVIA can generate analysis on behalf of the trusts, producing analysis flat packs to highlight possible focus areas.
Operational Impact
Quantitative Benefit
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