Propelling Digital Transformation with DSS

GlobalSign

Based in Rio de Janeiro, Totaldocs is a smart and flexible multichannel cloud platform that aims to improve the customer communication journey and increase business results.

Totaldocs is a cloud solution to create documents with variable data, generate output for various media and manage the total production.

A flexible platform that contains everything your company requires, to implement Digital Journeys and resolve your business challenges.

The company soon realized that for organizations in the banking and insurance industries, security was a top-most concern. As an all-in-one communication and document workflow platform, Totaldocs needed a way to allow these customers to send and store documents such as bank statements, policies, and billings – which must remain confidential.

Solution Requirements

1. Give customers the ability to apply legally recognized digital signatures, with the secure electronic delivery and AATL Long Term Validity (LTV) to meet archiving requirements for documents.
2. Easily integrate with the existing Totaldocs cloud platform to ensure a seamless end-user experience.
3. Partner with an experienced, globally recognized Certificate Authority with a strong understanding of the document signing market.

GlobalSign’s Digital Signing Service is the first cloud-based solution on the market to include all supporting cryptographic components, including the full AATL trusted certificate chain, time-stamping response, and Online Certificate Status Protocol (OCSP) checks. DSS could easily be integrated into the Totaldocs platform with one REST API, minimizing development time and ensuring a smooth end-customer experience.

Now all Totaldocs generated documents have a unique ID with timestamp and can have a legally recognized Digital Signature DSS from GlobalSign, with secure electronic delivery and tokenization. And Totaldocs banking and insurance customers can rest assured that sensitive financial agreements are secure and accessible at any time.

• [Data Management - Cyber Security]
  

  Totaldocs’ customers can now easily collect digital certificate-backed signatures, ensure Long-Term Validation (LTV), and then archive documents in the cloud-based platform for later use.

• Totaldocs was able to integrate DSS into its existing platform utilizing one API, and the total implementation process took just 30 days.

• Totaldocs issued 50,000 digital signatures in 2020 and expect to see that number grow six-fold in the coming year