Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- QlikView Business Discovery platform
Tech Stack
- Database: Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Retail
- Food & Beverage
Applicable Functions
- Sales & Marketing
Use Cases
- Inventory Management
Services
- Data Science Services
About The Customer
EAT is a successful high street food retailer based in London. The company operates over 100 stores and sells a range of food and drink items. EAT prides itself on making its food fresh in store every day. The company operates in a competitive food and drink industry where the landscape can change quickly due to factors like competitor deals or weather changes. EAT needed a system that could provide managers with instant access to easily digestible information in real-time.
The Challenge
EAT, a successful high street food retailer in London, was facing challenges with its data analysis process. The company was relying on Excel for data analysis, which involved going through numerous spreadsheets to find specific information. The process of downloading data to share with teams was time-consuming and led to inconsistencies when different employees ended up working from various versions of the 'latest' information. This was particularly problematic in the fast-paced food and drink industry where product popularity can change rapidly due to factors like competitor deals or weather changes. EAT needed a system that could provide managers with instant access to easily digestible information in real-time.
The Solution
EAT decided to deploy QlikView, a business intelligence solution that could provide the needed data in a meaningful, rapid way. The QlikView Business Discovery platform was found to be perfect for EAT's needs. The company underwent a company-wide deployment of the tool, which is now being used across all functions of the business – from HR to IT, finance and sales departments, inventory management, and even in food production. Each department now has access to their own individual dashboards, providing directors with all necessary information, whether drilling down into the least profitable products or most successful members of staff. As all data is in real-time, it is consistent across the business so the HR department can be analysing the very same data as IT or Finance, to harness their own insights.
Operational Impact
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