Customer Company Size
Large Corporate
Region
- Europe
Country
- Spain
Product
- QlikView
Tech Stack
- SAP/R3
- Oracle
- CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Use Cases
- Supply Chain Visibility
- Real-Time Location System (RTLS)
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Schenker España is a subsidiary of Deutsche Bahn (DB) Schenker, one of the leading global integrated logistics service providers. With 91,000 employees in 2,000 offices in 130 countries, DB Schenker manages all the DB Group’s transport and logistics activities. Schenker España, headquartered in Barcelona, is one of the leading Spanish shipping companies. It has an impressive network throughout Spain, and customers say it provides the best integrated service offered by any single operator in this market. Schenker España has 37 offices, 75 branches, and around 140,000 square metres of storage space in the Iberian Peninsula, the Balearic Isles, and the Canaries. The subsidiary also has a branch in Santo Domingo in the Dominican Republic and Havana, Cuba, in addition to a Shanghai branch. Schenker España specialises in logistics services for air and sea shipping companies around the world, European land transport, international fairs and sports events, industrial projects, aero engine parts and marine parts. It offers integrated logistics solutions throughout the supply chain for the consumer, industrial, electronic, automation and pharmaceuticals sectors.
The Challenge
Schenker España, a leading Spanish shipping company and a subsidiary of Deutsche Bahn (DB) Schenker, was in need of a global information analysis system that could be deployed in the shortest time possible. The company uses diverse technology platforms, each with corporate applications for each specific business area, and an SAP/R3 enterprise resource planning (ERP) system for financial and logistics management. These platforms include Windows, Citrix, VMWare, Oracle, and various UNIX/Linux-based systems. The company had evaluated various business intelligence (BI) tools and began to develop a pilot project with Business Objects, though this never became a reality. In addition, it had spent most of its available resources in the early stages.
The Solution
Schenker España opted for QlikView on the recommendation of other European DB Schenker subsidiaries. Managers were impressed by the ease with which data can be input, its rapid deployment, and the cost effectiveness of the software. A work team comprising engineers from the company’s IT department and QlikView consultants managed the development and deployment of the QlikView solution. After the pilot stage, lasting just a few weeks, the first applications were installed with satisfactory results. The first analytical applications introduced by Schenker España using QlikView provided it with business analysis functions, customer relationship management (CRM) support, provider management, and information on warehouse analysis and operations. Deployment continued incrementally for each of the company’s business divisions: land, air, and sea transport, logistics, commercial and management departments, and included finance and accounting.
Operational Impact
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