Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- QlikView
Tech Stack
- Business Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Quality Assurance
- Business Operation
Use Cases
- Predictive Quality Analytics
Services
- Data Science Services
About The Customer
Cheshire and Wirral Partnership is a healthcare provider based in Chester, UK. They provide services for people with mental health, learning disability, and drug/alcohol problems. Their services cater to patients in the Northern UK. The organization operates with an annual budget of $190 million and employs over 2,700 staff members. Their main goal is to provide quality healthcare services to their patients and continuously improve their services.
The Challenge
Cheshire and Wirral Partnership, a provider of services for people with mental health, learning disability, and drug/alcohol problems in the Northern UK, was facing a challenge with their Business Intelligence. They needed to make it more flexible, easier to understand, and intuitive. The existing system was not providing the necessary insights and was not user-friendly for the clinicians and managers who needed to use it.
The Solution
To address their challenge, Cheshire and Wirral Partnership deployed QlikView for Service Line Reporting. This solution allowed clinicians to take the lead on service development, performance, and quality of their services, driving improvements in patient care. They developed balanced scorecard analysis to align departments with organizational goals. The solution also provided financial analysis, offering cost-benefit analysis for capital purchases. The implementation of QlikView was rapid, completed in a few weeks. They leveraged QlikView Server to aggregate millions of lines of data from multiple data sources.
Operational Impact
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