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Qlik > Case Studies > QlikView Customer Snapshot – Children’s Healthcare

QlikView Customer Snapshot – Children’s Healthcare

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • QlikView Server
  • QlikView Publisher
Tech Stack
  • Data Warehouse
  • Sunrise Clinical Manager System
  • Epic Systems
  • Misys Healthcare Systems
Implementation Scale
  • Departmental Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Quality Assurance
  • Logistics & Transportation
Use Cases
  • Predictive Quality Analytics
  • Remote Asset Management
Services
  • Data Science Services
About The Customer
Children’s Healthcare Services is a leading non-profit organization that provides pediatric specialty healthcare in Nebraska. It is the only center in the region that offers treatment for complex or unusual diseases in addition to pediatric primary care. The organization supports a 142-bed facility and caters to approximately 50,000 patients per year. It is headquartered in Omaha, Nebraska and operates in the healthcare industry.
The Challenge
Children’s Healthcare Services, a leading non-profit organization caring for children in Nebraska, was facing challenges in gaining visibility into its operations to improve the quality of care. The organization was struggling to access, integrate, and analyze data across disparate systems including clinical, financial, and administrative systems. The organization supports a 142-bed facility and roughly 50,000 patients per year, making it crucial to have a streamlined and efficient system for data management and analysis.
The Solution
To address its challenges, Children’s Healthcare Services deployed QlikView to approximately 50 users across three functions in the US. These functions included Clinical Operations & Care Delivery Analysis, Resource Planning Analysis, and Financial Analysis. The QlikView Server (64-bit) and Publisher were leveraged as the delivery system to aggregate data from its data warehouse. This allowed the organization to combine information from its clinical, financial, and administrative systems. The systems integrated included patient care information from Sunrise Clinical Manager System, ambulatory care information from Epic Systems, and radiology and laboratory data from Misys Healthcare Systems.
Operational Impact
  • Time savings from not spending hours combing through medical records, but now being able to analyze data and focusing all energy on the ultimate goal of quality improvement.
  • Improved processes to help prevent adverse events and improve the quality of patient care.

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