Qlik > Case Studies > QlikView Customer Snapshot – Helsingborg Hospital

QlikView Customer Snapshot – Helsingborg Hospital

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Sweden
Product
  • QlikView
Tech Stack
  • QlikView Server
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Quality Assurance
  • Human Resources
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • System Integration
About The Customer
Helsingborg Hospital is one of Sweden's largest privatized emergency hospitals and one of the most advanced healthcare providers. The hospital has around 500 beds and supports approximately 450,000 annual patient visits. The hospital is headquartered in Helsingborg, Sweden in the Skåne region. The hospital has achieved around €225 million ($300 million) in revenue with a workforce of 3,500 employees. The hospital is known for its high standards of service and medical care and is a regional leader in the healthcare industry.
The Challenge
Helsingborg Hospital, one of Sweden's largest privatized emergency hospitals, was facing a challenge to maintain its regional leadership position and high standards of service and medical care. The hospital was struggling to improve the quality of information and statistics that abound in the numerous data systems to drive operational improvements. The hospital needed a solution that could help it leverage the vast amount of data it had to improve its operations and maintain its leadership position in the healthcare industry.
The Solution
Helsingborg Hospital deployed QlikView to around 265 users across 5 functions in Sweden. The functions included Executive Analysis, Supply Chain Analysis, Clinical Operations & Care Delivery Analysis, Financial Analysis, and Resource Planning / HR Analysis. The hospital implemented four applications in 4 weeks and leveraged QlikView Server to link together more than 1.5 million records across a suite of disparate systems including Prima for HR, Provisio for operations, Raindance for finance, Melior for medical journals, and Conrad for x-ray systems. The next steps for the hospital include rolling out QlikView to more than 3,000 users.
Operational Impact
  • The hospital achieved €179,000 ($240,000) in annual cost savings with a 33% reduction in controllers due to efficiency gains.
  • The staff at the hospital are now leveraging information to draw insights to reduce patient waiting times and improve patient care.
  • The hospital has improved patient safety through insight into diagnoses.
  • The hospital is now able to analyze data across systems – clinical, materials, and finance.
Quantitative Benefit
  • €179,000 ($240,000) in annual cost savings
  • 33% reduction in controllers due to efficiency gains

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