Customer Company Size
SME
Region
- Pacific
Country
- Australia
Product
- QlikView
- Shopkeeper
Tech Stack
- Analytics and Reporting Interface
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Software Design & Engineering Services
About The Customer
Karl’s Mega Sports is a leading sports and surf retailer based in Victoria, Australia. The company operates three mega stores that stock a wide range of products for men, women, and children. As a major player in the retail industry, Karl’s Mega Sports is committed to providing high-quality products and services to its customers. The company prides itself on its extensive product range and exceptional customer service. However, the company recognized the need for increased efficiency, accountability, and control across its operations, from Point of Sale through to financials, sales, customer loyalty, inventory, and reporting.
The Challenge
Karl’s Mega Sports, a leading sports and surf retailer in Victoria, Australia, recognized the need for increased efficiency, accountability, and control across the organization. This need extended from Point of Sale through to financials, sales, customer loyalty, inventory, and reporting. The company was seeking a solution that could provide comprehensive insights into these areas to drive performance and improve decision-making processes.
The Solution
To address these challenges, Karl’s Mega Sports deployed Shopkeeper for retail management from Markinson with QlikView as the analytics and reporting interface. All GL, Sales, and Inventory data were uploaded into QlikView, with sales structured by department and then product group. Business performance analysis was undertaken by the CFO and GM, while stock level analysis was undertaken by individual buyers. A QlikView application was built to analyze KPI’s that drive performance, including % Gross Profit, location variance analysis and budget, and effective sell-through.
Operational Impact
Quantitative Benefit
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