QlikView Customer Snapshot – Schenker
Customer Company Size
Large Corporate
Region
- Europe
Country
- Germany
Product
- QlikView
- QlikView Server
- QlikView Publisher
Tech Stack
- Navision
- Excel
- IBM System i (AS/400)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Supply Chain Visibility
- Predictive Maintenance
Services
- Data Science Services
- System Integration
About The Customer
Schenker is a leading provider of integrated logistics services in land operations, worldwide air and sea freight, and all the associated logistics services. The company is headquartered in Kelsterbach, Germany. It has achieved approximately $11.5 billion in revenue with 42,000 employees. The company operates in the Transportation & Logistics industry. Schenker is committed to maintaining its status as one of the world's leading providers of integrated logistics services. It aims to improve customer service quality with reliability and on-time delivery rates. Additionally, the company is focused on maximizing cost efficiencies while minimizing its environmental footprint.
The Challenge
Schenker, a leading provider of integrated logistics services, was facing several challenges. The company wanted to maintain its status as one of the world's leading providers of integrated logistics services. It aimed to improve customer service quality with reliability and on-time delivery rates. Additionally, Schenker wanted to maximize cost efficiencies while minimizing its environmental footprint. The company needed a solution that could help it track and report on the status, location, and timing of shipments to improve on-time delivery and track container loads to ensure moving at capacity and minimizing fuel and environmental costs.
The Solution
Schenker deployed QlikView to approximately 750 users across three functions in Europe. The functions included Supply Chain Analysis, Financial Analysis, and Six Sigma Analysis. For Supply Chain Analysis, QlikView was used to track and report on the status, location, and timing of shipments striving to improve on-time delivery. It also tracked container loads to ensure moving at capacity and minimizing fuel and environmental costs. For Financial Analysis, QlikView was used to track cash flow indicators for elapsed order-to-invoice time to monitor cost efficiency levels. For Six Sigma Analysis, QlikView acted as a check and balance on shipment data tracked in its in-house tracking system. It drilled into shipment data to find out where and why delays occurred to identify areas for process improvement. The implementation was rapid, taking place in a matter of weeks. Schenker leveraged QlikView Server (64-bit) and Publisher to aggregate data from a suite of systems, including Navision, Excel, and an in-house tracking system on IBM System i (AS/400).
Operational Impact
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