QlikView drives higher levels of productivity and customer satisfaction at PEI
Customer Company Size
SME
Region
- Europe
Country
- Ireland
Product
- QlikView
Tech Stack
- Sage Line 500 ERP
- Datalinx Warehouse Manager
Implementation Scale
- Departmental Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
- Retail
Applicable Functions
- Sales & Marketing
- Procurement
Use Cases
- Real-Time Location System (RTLS)
- Inventory Management
Services
- Data Science Services
About The Customer
PEI is a leading sales, marketing and distribution company for medical and surgical products throughout Ireland. The company's core product areas support healthcare services for orthopedics, operating rooms, cardiac care, and sleep and respiratory disorders. The company’s product portfolio includes major brands from world-class manufacturers such as DePuy, Ansell, St. Jude Medical, Bode Chemie and ResMed. PEI is committed to delivering a first-class service. PEI’s focus on customer care, ISO standards accreditations, product knowledge and commitment to superior services have earned the company a reputation for quality and trusted healthcare product solutions.
The Challenge
PEI, a leading sales, marketing and distribution company for medical and surgical products in Ireland, was heavily dependent on third-party consultants to create reports from various information management systems. This was not only costly and time-consuming but also inflexible and a barrier to in-depth investigation of data. The company needed a system that would enable crisp, accurate, timely data analyses and reporting, which was critical to the health of the company. They also wanted to empower all employees with the ability to use the new system to access and share information to better service customers.
The Solution
PEI deployed QlikView to 25 employees in less than 1 week, with a prototype developed in less than 2 days. With QlikView across 3 functional areas, PEI is rich with in-depth data analysis capabilities never thought possible in such a simple-to-use solution. QlikView empowers PEI employees with fast, easy access to critical healthcare and other data that has been locked in a Sage Line 500 ERP system and Datalinx Warehouse Manager solution. Finally, data analysis can be done without the cost or time of calling an outside resource. QlikView users include all company levels, from the managing director and senior executives to departmental team leaders to sales, administrative, customer service and warehouse staff. Everything from sales trends, financial data, inventory, orders, invoicing and more are monitored and managed more efficiently with various QlikView dashboards and reports.
Operational Impact
Quantitative Benefit
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