QlikView Empowers 2800 Users at Fullerton India to Ensure Profitability and Growth
Customer Company Size
Large Corporate
Region
- Asia
Country
- India
Product
- QlikView
Tech Stack
- QlikView
- FlexCube
- OmiFlow
- Oracle
- XLS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Finance & Insurance
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
Fullerton India Credit (FIC) is a subsidiary of Fullerton Financial Holdings Pvt. Ltd., which is a wholly-owned subsidiary of the US $100 billion Temasek Holdings, Singapore. Headquartered in Mumbai, India, Fullerton provides a complete range of financial products and solutions to customers through their 800+ branches spread across India. The company services customers across a wide segment including individuals, professionals, partnership firms, and SME’s. Products like personal loan, business loan, and two-wheeler loans are their prime growth drivers.
The Challenge
Fullerton India, a financial services company, faced the challenge of acquiring profitable customers. The company needed a tool that could profile, verify, and flag delinquent customers early in the loan lifecycle to ensure profitability and growth. The tool had to be scalable to handle increasing data volume and complexity, flexible enough to allow for additional KPIs and defining customized business rules. It also needed to integrate data across sources and accurately display the same for analysis across verticals, like RISK, COLLECTION, FINCON, BUSINESS PLANNING. The company required quick reports to meet its dynamic requirements and consolidate data from multiple systems and present it in an easy-to-understand format.
The Solution
Fullerton India deployed QlikView to 2800 users across India. QlikView is able to aggregate data from Flexcube, CRM, various Workflow, HR, and XLS files. QlikView scored on the counts of integrating and displaying data from disparate sources while allowing users to manipulate the same against many dimensions of the business. The user-friendly visual dashboard provides the user a complete view while also allowing for complete control of the data. The other advantage of QlikView BI solution is that it works on native database and has a faster report loading capability on screen unlike other On-Line Analytical Processing (OLAP) solutions. Fullerton streamlined Dashboard Development and Reporting through QlikView enterprise, while the QlikView Server and the custom developed Q–Reporter facilitated the business users to work on their own data.
Operational Impact
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