Qlikview Gives Allina Health the Tools to Deliver High Quality, Affordable Care and Operate As A Pioneer ACO
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- QlikView
Tech Stack
- Microsoft SQL Server
- HP Hardware
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Predictive Maintenance
Services
- Data Science Services
About The Customer
Allina Health is a not-for-profit healthcare system that is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families, and communities throughout Minnesota and western Wisconsin. The organization provides care for patients from beginning to end-of-life through its 90+ clinics, 15 pharmacies, and specialty medical services, including hospice care, oxygen and home medical equipment, and emergency medical transportation. Allina Health has nearly 24,000 employees, 5,000 associated and employed physicians, and 2,500 volunteers who share a common mission– to deliver exceptional health care and support services to the people in their communities– putting the patient first in everything they do. The Allina Health electronic medical record (EMR) system, Epic, is one of the most comprehensive in the nation. The company’s Epic EMR project, Excellian®, plays a key factor in the success of Allina Health.
The Challenge
Allina Health, a not-for-profit healthcare system, is dedicated to the prevention and treatment of illness and enhancing the health of individuals, families, and communities throughout Minnesota and western Wisconsin. The organization has a comprehensive electronic medical record (EMR) system, Epic, which plays a key role in its success. However, Allina Health is also part of the Center for Medicare & Medicaid (CMS) Innovation’s Pioneer Accountable Care Organization (ACO) model, which requires a strong information infrastructure to manage and visualize the enormous amount of data that will eventually be reported to the government. The goal of this infrastructure is to bring all medical and patient information together, enabling Allina to evaluate its performance, identify areas for improvement, and discover ways for clinicians and care teams to deliver better care to patients.
The Solution
Allina Health uses QlikView, QlikTech’s Business Discovery– user driven Business Intelligence (BI)– platform to help manage and visualize the enormous amount of data that will eventually be reported to the government as a part of the ACO requirements. The information is pulled from a data warehouse that has an estimated 2 terabyte worth of data and then put into various dashboards. The ability to take this raw data and get it into the hands of people who can use it effectively has provided great benefits to the organization. QlikView was rolled out at Allina Health to help manage data in five areas. As a result, individual dashboards were created within each of those areas that allow users of any kind– not only the IT department to see, understand and analyze data critical to the organization’s continued success. Each of the five dashboards was rolled out in 2012 and received high praise from users. Users now rely on QlikView to manage and analyze data in areas of Patient Census, Patient Experience Dashboard (HCAHPS), Ambulatory Quality Measures, Patient Experience (CGCAHPS), and Potentially Preventable Readmissions.
Operational Impact
Quantitative Benefit
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