QlikView Revolutionises Patient Reporting System at Leading UK Heart and Chest Hospital
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- QlikView
Tech Stack
- Business Intelligence tool
- OLAP reporting analysis tool
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Quality Assurance
- Business Operation
Use Cases
- Predictive Quality Analytics
- Process Control & Optimization
Services
- Data Science Services
- System Integration
About The Customer
Liverpool Heart and Chest Hospital NHS Trust was formed in April 1991, as part of the first wave of NHS Trusts. Since that time, the Trust has developed into one of the largest specialist heart and chest hospitals in the UK, establishing itself along the way as a renowned provider of cardiothoracic services. The Trust provides specialist services across the North West of England, including North Wales and the Isle of Man. There are five areas of clinical expertise: Cardiac surgery, Thoracic surgery, Cardiology, Respiratory medicine, and Upper Gastrointestinal surgery.
The Challenge
Liverpool Heart and Chest Hospital NHS Trust, one of the largest specialist heart and chest hospitals in the UK, was looking to improve its Patient Level Costing system and introduce a flexible, easy-to-use Service Line Reporting system. The Trust wanted a system that would enable information to be shared across the whole organisation. They needed a system that could pull together millions of records of data from disparate sources and display it in an easy-to-understand visual dashboard. The system also needed to be easy to navigate and use, a key factor for busy hospital staff.
The Solution
In 2008, the Trust implemented QlikView to improve its Patient Level Costing system with more flexible and effective analysis. It was also used to set up a Service Line Reporting system – enabling information to be shared across the whole organisation. QlikView is capable of pulling together millions of records of data from disparate sources and displaying it in an easy-to-understand visual dashboard. The in-memory technology offered the intelligence and analysis vital to support improved efficiency, yet required virtually no training to navigate and use. Due to its success, the QlikView Business Intelligence solution has been rolled out across other Trust information systems to provide a single source for management data.
Operational Impact
Quantitative Benefit
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