Quality Distribution's Growth and Automation Success with Extensiv 3PL Warehouse Manager

Quality Distribution is a company operating in the third-party logistics sector. In this highly competitive niche, the company had established itself as a winner but was struggling to modernize its operations to ensure future success. Quality Distribution had ambitious growth targets and was looking for ways to scale at pace, protect their margins, and stay competitive. The company was previously relying on an outdated, on-premises warehouse management system and manual processes to manage daily operations, which were becoming increasingly unsustainable.

Quality Distribution, a player in the highly competitive third-party logistics sector, was facing significant challenges that were hindering its growth potential. The company was relying on a 20-year-old, on-premises warehouse management system that was not only unreliable but also expensive to maintain. This outdated system was incompatible with the needs of modern customers, making it difficult for the company to stay competitive. Additionally, Quality Distribution was heavily dependent on manual processes to manage daily operations. These processes were rapidly becoming unsustainable, posing a threat to the company's ambitious growth targets.

To overcome these challenges, Quality Distribution implemented the cloud-based Extensiv 3PL Warehouse Manager and SmartScan. These solutions automated routine tasks and integrated seamlessly with customers' systems, replacing the company's outdated warehouse management system. The transition was made smooth by high-touch personal support. With these new systems in place, Quality Distribution could easily track inbound and outbound shipments, automate order management, have real-time visibility of inventory, and create repeatable, scalable workflows for their customers. This digital transformation enabled the company to move from sluggish, manual operations to a more automated and efficient ecosystem.

• The implementation of Extensiv 3PL Warehouse Manager and SmartScan brought about significant operational improvements for Quality Distribution. With manual, time-consuming tasks replaced with instant automation, the company saved a considerable amount of time and money. This automation allowed the company to scale quickly and serve more customers, thereby staying competitive in the third-party logistics sector. The new systems also provided real-time visibility of inventory and facilitated the creation of repeatable, scalable workflows, enhancing the company's operational efficiency and customer service.

• Saved $100,000 per year by integrating Warehouse Management System (WMS) with Transportation Management System (TMS)

• Achieved a 40% reduction in labor across the logistics lifecycle

• Doubled their customer base from 50 to 100+