Radboud University Nijmegen Case Study
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- ARIS Connect
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Education
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- System Integration
About The Customer
Radboud University Nijmegen is an international university with a wide range of courses. It was established on Oct. 17, 1923 as the Catholic University of Nijmegen. Radboud University consists of seven departments, which offer approximately 100 (bachelor’s and master’s) degrees. On Oct. 1, 2015, 19,904 students were registered, 1,535 of whom were international students. In 2014, the university employed 5,049 full-time equivalent employees, 2,915 were academic staff and 2,134 non-academic staff. Radboud University and Radboudumc (formerly University Medical Center St. Radboud) are on the Heyendael estate in Nijmegen.
The Challenge
Radboud University Nijmegen, an international university with a wide range of courses, was facing challenges in gaining insight into and overview of all hardware components, applications, data, and processes. The university's Group Information Management Department found that information regarding the connection between applications and processes was fragmented, making it difficult to collect the correct information at the start of a project. The business side also required more overview of the work processes. A cohesive process from recruitment to registration and ultimately deregistration of students was needed. The university, therefore, looked for an ICT partner who could provide a product that allowed for better insight into and overview of the connection between IT systems and processes.
The Solution
In early 2014, Radboud University selected Software AG to supply its new solution for documenting and making architecture information available. The solution chosen was ARIS Connect. The Group Information Management Department of Radboud University started looking for a good implementation partner and found bQuind. Following the pilot phase, Radboud University moved to the actual implementation and realization of the Software AG solution. The Group Information Management Department, the ICT Service Center, and the Law Department worked together on this. A dynamic process resulted in a situation that may well look completely different again in three months’ time.
Operational Impact
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