Rapid time to value for healthcare providers
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Qlik Sense
- Epic Caboodle Data Warehouse
- inProcess CDW
Tech Stack
- Qlik data analytics
- Amazon Web Services (AWS) cloud
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
The customer is a not-for-profit healthcare provider based in the USA. The organization is one of the first health authorities to use inProcess CDW, a solution developed by IPC Global. The Director of Decision Support Systems and his team have built a number of apps using Qlik Sense and the inProcess CDW extension. These apps include in-patient analysis that examines length of stay and Case Mix Index (CMI) data to identify opportunities for earlier patient discharge. Another app delivers analysis of the costs and profitability of surgery. The organization now has 60 users of the solution.
The Challenge
The healthcare industry has been transformed by the advent of electronic health records (EHR), which provide accurate, up-to-date, and complete patient information. Epic, a leading EHR provider, has developed the Epic Caboodle Data Warehouse (CDW) for the storage and retrieval of large amounts of clinical data. However, healthcare organizations often struggle with accessing this data efficiently. Traditional ticketing systems for data queries can result in overlapping communications and lost time. IPC Global, a leading enterprise systems integrator of data, analytics, and cloud solutions, aimed to provide healthcare organizations with more efficient access to every record they have ever created and help them combine data from both inside and outside their organization for vital analysis.
The Solution
IPC Global's solution leverages Qlik business intelligence and Amazon Web Services (AWS) cloud, along with inProcess CDW, a Qlik extension for healthcare master data management. The system sidesteps the challenges of a traditional data warehouse approach to provide easier and quicker access to the data held in Epic. IPC Global accompanies the delivery of inProcess CDW with an in-depth data literacy and education program leveraging Qlik’s Continuous Classroom. IPC Global applications can include up to 45 dashboards covering many topics such as in-patient stays, out-patient visits, surgery, and diagnosis. Qlik data analysis now enables them to create 'expected payments' analyses which can improve the financial management of their business.
Operational Impact
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