Rapid7 Nexpose Helps Sierra View Medical Center Prioritize Risk and Remediate Fast
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Rapid7 Nexpose
- InsightIDR
Tech Stack
- Unified Rapid7 Insight Agent
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Intrusion Detection Systems
- Remote Asset Management
- Regulatory Compliance Monitoring
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Sierra View Medical Center is a state-of-the-art hospital located in Porterville, California. The medical center employs 1,100 staff members and relies on a complex IT infrastructure comprising 1,200 endpoints, 300 servers, and an additional 1,500 networked devices. The hospital is dedicated to providing the best possible care to its patients, which necessitates a highly secure and efficient IT environment. Given the critical nature of healthcare data and the increasing frequency of cyberattacks targeting the healthcare sector, Sierra View Medical Center required a robust solution to enhance its cybersecurity measures. Scott Cheney, the information security manager, was tasked with ensuring the security and resilience of the hospital's IT systems, despite being the only full-time information security practitioner on staff.
The Challenge
Sierra View Medical Center faced significant challenges in maintaining real-time visibility and control over its endpoints and servers. The healthcare industry, being a prime target for cyberattacks, required robust security measures to protect sensitive patient data. However, the existing system at Sierra View relied on outdated data from quarterly and biannual scans, which were up to six months old. This outdated information made it difficult to prioritize and assign remediation tasks effectively. The lack of granularity in the CVSS scores further complicated the process, making it nearly impossible to manage vulnerabilities efficiently. As the sole full-time information security practitioner, Scott Cheney needed a more streamlined and automated approach to share risk insights with the IT operations, networks, and systems staff.
The Solution
To address these challenges, Sierra View Medical Center implemented Rapid7 Nexpose and InsightIDR. Nexpose is a leading vulnerability management platform that provides real-time visibility into the organization's risk landscape. It allows IT teams to see exactly where vulnerabilities exist, view data in real-time, and assign remediation tasks quickly and efficiently. InsightIDR complements Nexpose by offering integrated detection and investigation capabilities, including user behavior analytics, endpoint detection, and visual log search. The unified Rapid7 Insight Agent facilitated a smooth deployment process, eliminating the need for credentialed scanning on endpoints. This setup provided Cheney with real-time visibility into changes in the virtual desktop environment, significantly enhancing the hospital's cybersecurity posture. The cloud delivery model of Nexpose was well-received by the IT staff, as it reduced the burden of managing additional systems and servers.
Operational Impact
Quantitative Benefit
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