Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Sensors - GPS
Applicable Industries
- Automotive
- Equipment & Machinery
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Supply Chain Visibility
- Vehicle Telematics
Services
- Cloud Planning, Design & Implementation Services
About The Customer
The Road Commission of Kalamazoo County (RCKC) is a public service organization responsible for maintaining more than 1,200 miles of road in Kalamazoo County, Michigan. They oversee all of the equipment, vehicles, and facilities required to maintain 63 bridges, more than 27,000 road signs, and dozens of traffic signals across the county. Their work is diverse, ranging from road maintenance to asset management, township relations, and safety service requests. The RCKC is committed to maximizing taxpayer dollars through efficient and safe operations, and they serve over 260,000 citizens in the county.
The Challenge
The Road Commission of Kalamazoo County (RCKC) is tasked with maintaining over 1,200 miles of road, 63 bridges, more than 27,000 road signs, and numerous traffic signals across Kalamazoo County, Michigan. Their work ranges from road maintenance to asset management, township relations, and safety service requests. Prior to implementing Samsara, the RCKC was using a legacy GPS provider that was unreliable and limited in its functionality. Their team relied on paper-based workflows for driver vehicle inspection reports (DVIRs), which led to reactive equipment maintenance, unexpected downtime, and costly repairs. The RCKC was in need of a more efficient way to manage their expansive operations, seeking a technology partner that could enhance their operations from end to end, and empower their personnel and the community they serve.
The Solution
The RCKC implemented the Samsara Connected Operations Cloud, which provided a unified platform for complete visibility across their fleet and facilities. This solution empowered their employees to operate more safely and efficiently. Samsara’s Vehicle Telematics and Equipment Monitoring solutions transformed their maintenance from reactive to proactive. With paperless DVIRs and real-time alerts for maintenance issues, they eliminated a 1-2 day lag in back-office processing, saving approximately 15 hours per month. Additionally, the AI Dash Cams provided by Samsara exonerated 6 drivers from not-at-fault incidents, saving thousands in taxpayer dollars due to avoided claims. The RCKC also deployed Samsara’s Site Visibility solution for video security for a new facility, which consolidated data from fleet and facilities on one platform, increasing the efficiency, safety, and security of their facility operations.
Operational Impact
Quantitative Benefit
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