Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- webMethods Integration Server
- Software AG Consulting
Tech Stack
- Service-Oriented Architecture (SOA)
- Enterprise Service Bus (ESB)
- webMethods BPMS
- Complex Event Processing (CEP)
- CentraSite
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Cities & Municipalities
- National Security & Defense
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Public Warning & Emergency Response
- Real-Time Location System (RTLS)
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
SANDAG is an association of 18 local governments in the two California counties in the U.S. that border Mexico. SANDAG acts as a decision-making forum for the area’s governments and is led by a board of directors composed of mayors, council members, and county supervisors. Advisory members include the U.S. Department of Defense. A division of SANDAG, ARJIS acts as a clearinghouse for criminal incidents and records among 81 agencies. ARJIS is responsible for major public safety initiatives and serves as the region’s information hub for officer notification and information sharing as well as the exchange, validation, and real-time uploading of public safety data.
The Challenge
The Automated Regional Justice Information System (ARJIS) mainframe is relied upon by over 11,000 law enforcement officers, adjudicators, investigators, and analysts at 81 agencies. However, the public safety committee of the San Diego Association of Governments (SANDAG) wanted ARJIS to improve how information was integrated, shared, and re-purposed. The mainframe-based system was costly and hard-coded, making it difficult to adapt to the dynamic needs of law enforcement. The challenge was to move off the mainframe to a service-oriented, process-centric Web-based solution that could increase information accuracy, timeliness, and availability at less cost.
The Solution
ARJIS selected Software AG’s webMethods platform to move off the mainframe to a service-oriented, process-centric Web-based solution. The solution re-used existing logic, helping to preserve SANDAG’s IT investments. Modern interfaces, instead of green screens, make ARJIS solutions easier to use. Every piece of data flows through webMethods Integration Server, which is configured to connect several different interfaces and all of the data-entry applications. The Enterprise Service Bus (ESB) can integrate virtually any system across ARJIS. Any type of information— from fingerprints to videos—can be shared easily. The ESB will scale easily to handle any volume of data. Redundant data entry points are eliminated, which improves data quality and integrity. Development with webMethods Integration Server is faster using out-of-the-box tools. Services and processes are built without coding or custom development.
Operational Impact
Quantitative Benefit
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