San Jose Water Company automates and optimizes drinking water quality management and compliance data with Locus EIM Water software
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Locus EIM Water
- Locus Mobile
Tech Stack
- Cloud Software
- Mobile Application
- GIS Mapping
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Utilities
Applicable Functions
- Quality Assurance
- Logistics & Transportation
Use Cases
- Water Utility Management
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
San Jose Water Company (SJWC) is a large water utility company that serves water to over 1 million people in the greater San Jose area. The company collects routine drinking water and regulatory samples on a weekly basis, as well as ad hoc samples from typical water utility activities such as new main installations or water main repairs. In addition, they collect an assortment of samples from company assets. The company was in need of a more robust and full-featured software solution for managing drinking water and general environmental compliance data.
The Challenge
San Jose Water Company (SJWC), a large water utility serving over a million people in the greater San Jose area, was in need of a more robust and comprehensive software solution for managing drinking water and general environmental compliance data. They were collecting routine and ad hoc samples from various activities and assets, and needed a solution to automate the entire process from sample planning to the preparation of regulatory reports. They also wanted robust data analysis tools to optimize their system operations and organizational performance, and integrated GIS to quickly view field and analytical data in real time.
The Solution
Locus Technologies implemented Locus EIM Water to support the rigorous sampling activities and complex regulatory framework that defines a large water utility like SJWC. The solution allows SJWC's analytical laboratories to load analytical data into the cloud software and notify them when data are available. Locus also integrated Locus Mobile to streamline field data collection, so the entire SJWC field team can collect data in the field and sync results, eliminating the need for laborious spreadsheets and shared drives. Locus EIM Water includes a powerful analytical module with visual SQL query capabilities, making it easy for users to conduct powerful ad hoc queries. The solution also supports a complex sample planning process, with workflow tracking at every step of the process. With integrated Google-based GIS mapping, SJWC can get easy and instant visual access to their data for operational planning and daily performance status. Integrated data summaries and statistics support the wide range of calculations needed for the annual CCR and the monthly coliform sampling summaries.
Operational Impact
Quantitative Benefit
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