Customer Company Size
Mid-size Company
Region
- Asia
Country
- India
Product
- QlikView
Tech Stack
- SAP B1
- Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
- Human Resources
Use Cases
- Inventory Management
- Demand Planning & Forecasting
Services
- Data Science Services
About The Customer
Sathya Agencies is a fast-growing electronics retailer with more than 33 stores in the state of Tamil Nadu in India. The company offers a wide product range, best brands, customer satisfaction and competitive pricing to its customers. With a core belief of offering quality products at affordable prices, Sathya guarantees customer satisfaction. The company aims to spread its reach quickly to neighbouring states in India by increasing its nationwide presence to more than 100 stores. To accommodate this quick growth, Sathya wanted to gain insights into the stores' performance and facilitate an optimum level of stock keeping and human resources.
The Challenge
Sathya Agencies, a fast-growing electronics retailer with over 33 stores in Tamil Nadu, India, was facing several challenges. The company was experiencing duplication in reporting and delayed response times across departments due to the use of SAP B1 ERP for their operations and the development of numerous custom reports to meet every department’s needs. This led to duplication of information and delayed responses. The company also lacked visibility into excess and non-performing stock at all times, which caused logistic issues. There was also a lack of access to a variety of information required for effective sales campaign executions. Furthermore, the lack of mobile access to information for travelling senior management was a significant challenge.
The Solution
Sathya deployed QlikView to more than 50 users across all functional areas and store managers in less than 4 months. The company evaluated multiple tools like Crystal Server, Micro Strategy before finalizing on QlikView. They had built a small sales application themselves and were convinced on QlikView’s simplicity and data discovery capabilities. Sathya chose GainInsights, a QlikView Partner, to strategize and implement a holistic solution to address these issues and prepare it for the next level of growth. GainInsights implemented an end-to-end solution comprising Finance, Purchase, Sales, HR and Service applications to meet the needs of all the departments. The implementation was completed in four months and rolled out to more than 50 users.
Operational Impact
Quantitative Benefit
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