Seeing Is Believing: How Visualizing Data Translates to Better Service for Our Community
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- Qlik Sense
- Qlik GeoAnalytics
- Esri
- Amanda
Tech Stack
- Data Visualization
- Data Analysis
- Mapping Applications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Real-Time Location System (RTLS)
Services
- Training
- System Integration
About The Customer
The Town of Oakville is a community located down the road from Toronto, Canada, with more than 193,000 residents. Founded in the early 1800s, it has hosted a number of industries over the years, and kept the Town of Oakville name even as the community merged with a number of other area towns in the 1960s. The town's Business Solutions and Analytics group within Strategic Business Services provides many services for other town departments, including creating mapping applications and analytical dashboards.
The Challenge
The Town of Oakville, located in Canada, had a wealth of data but lacked the tools for effective analysis and visualization. The existing tool, QlikView, was maintained by IT staff and was not user-friendly for everyday staff. The town needed a solution that was easy to use and could be utilized by a wider pool of employees. The goal was to enable staff to create and use their own dashboards, thereby promoting data literacy and self-service. The town also wanted to ensure data integrity and accuracy, as the insights drawn from data are only as good as the information placed into the system.
The Solution
The town decided to make Qlik Sense their default dashboarding tool. Qlik Sense was found to be intuitive and easy to use. The town's staff were trained on how to use the application and create their own dashboards. The initial focus was on Development Engineering and Building Services. As these departments became competent at creating their own dashboards, the number of data requests to the Business Solutions and Analytics group dropped, allowing the group to train other departments. This incremental approach allowed the town to build a more mature data analysis operation. The town also worked with Ginqo Consulting, a Qlik Sense service provider, to ensure that their solutions were scalable.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
.png)
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
Case Study
China Mobile Smart Parking
Smart Parking, powered by NB-IoT technology, is making it easier for drivers to find free parking spots. Cities can better manage their parking assets and maximize the revenue available to them as a result. Drivers searching for parking create congestion and pollution by circling and hunting for available parking. Smart Parking services are able to significantly ease these problems by guiding a driver directly to a parking space.
Case Study
Barcelona Case Study
Barcelona’s heavy traffic and its associated high levels of pollution were the primary factors that motivated some companies and universities to work on strategies for improving traffic in the city centre. Bitcarrier is one of the technologies involved in the In4Mo Project, whose main objective is to develop the applications that form the core of smart mobility, one of the fundamental pillars of the smart city concept.
