Nintex > Case Studies > Shoosmiths Law Firm Modernizes Legacy Workflows with Nintex K2 Five

Shoosmiths Law Firm Modernizes Legacy Workflows with Nintex K2 Five

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Technology Category
  • Analytics & Modeling - Robotic Process Automation (RPA)
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions
  • Product Research & Development
Use Cases
  • Inventory Management
  • Time Sensitive Networking
About The Customer
Shoosmiths is a law firm based in the United Kingdom. The firm has been using workflow automation for over 15 years and has implemented various technologies and solutions to streamline its operations. The firm has 11 offices and has implemented Microsoft SharePoint to centralize document management across these offices. Shoosmiths also uses SAP as its practice management and financial systems solution. The firm operates in various areas of law, including HR, English conveyancing, Scottish conveyancing, clinical negligence case management, and land plot conveyancing.
The Challenge
Shoosmiths, a UK-based law firm, was grappling with a fragmented workflow environment. The firm had been using workflow automation for over 15 years, during which it deployed 13 separate workflow technologies and solutions. The firm had implemented Microsoft SharePoint to centralize document management across its 11 offices and had also implemented SAP as its practice management and financial systems solution. Despite these implementations, the firm was still facing challenges with its workflow management. The firm recognized the benefits of having a single workflow platform integrated with SAP and SharePoint, which would allow them to move all their existing workflows onto one platform and use it as the basis for future workflow development within the business.
The Solution
Shoosmiths decided to replace its 13 legacy workflows with Nintex K2 Five, a single workflow automation solution integrated with SAP and SharePoint. The firm now has Nintex K2 Five workflows in four key areas of its business: HR functions (employee self-service and onboarding), English conveyancing, clinical negligence case management, and land plot conveyancing for developers. The implementation of Nintex K2 Five has led to significant time savings across all areas of the business. This was achieved through a combination of process optimization, document and process automation using Nintex K2 Five, and integration. Within the conveyancing function alone, the firm estimates it saves up to 60 minutes per case handler per day.
Operational Impact
  • The implementation of Nintex K2 Five has significantly improved Shoosmiths' operational efficiency. The firm has been able to speed up its processes, deliver more prompt service for its customers, and significantly reduce its annual operating expenditure. The use of a single workflow platform has also simplified the firm's workflow management, making it easier to develop and implement new workflows. Furthermore, the integration of Nintex K2 Five with SAP and SharePoint has enhanced the firm's ability to manage documents and financial systems. The firm plans to extend the use of Nintex K2 Five across other business areas, indicating the solution's effectiveness and the firm's satisfaction with the results.
Quantitative Benefit
  • 800 people hours saved weekly
  • £160,000 annual savings
  • 20% development time saved

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