Shoppers Stop Speeds Up Data Analysis with QlikView Business Discovery Software
Customer Company Size
Large Corporate
Region
- Asia
Country
- India
Product
- QlikView business discovery software
Tech Stack
- Netezza
- Microsoft Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- Data Science Services
About The Customer
Shoppers Stop is a leading Indian retail department store founded in Mumbai in 1991. The company has more than 6,500 employees across 67 stores and generates revenues in excess of US$413 million. Shoppers Stop offers leading international and national brands in men’s and women’s clothing, accessories, footwear, and home furnishing products to customers across India. These are complemented by cafe, food, entertainment, personal care, and various beauty-related services. In addition to its physical stores across India, Shopper Stop has been running a successful online shop since 2008.
The Challenge
Shoppers Stop, a leading Indian retail department store, was facing challenges with its data analysis process. The company had been using traditional BI tools and Microsoft Excel for internal reporting, but the process was both limited and time-consuming. The team was seeking a new business discovery solution to improve its data analysis with the long-term goal of streamlining business operations and ultimately increasing sales. The company wanted to enable a 'self-service' data analysis model and increase the efficiency of data analysis.
The Solution
Shoppers Stop decided to deploy QlikView business discovery software across the buying & merchandising teams. The software was rolled out in a period of less than two months. The QlikView solution offered a high level of flexibility, ensuring the right teams access the right information, supporting a more productive environment. The solution also enabled a 'self-service' model of data analysis at Shoppers Stop, allowing users to select data points dynamically. The company is also planning to extend the solution to its mid-level management users in the field via mobile devices such as Apple iPads.
Operational Impact
Quantitative Benefit
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