TIBCO Software > Case Studies > Societe Generale Uses Integration to Reduce Costs, Improve Decision-Making

Societe Generale Uses Integration to Reduce Costs, Improve Decision-Making

Customer Company Size

Large Corporate

Region

Europe

Country

France

Product

TIBCO ActiveMatrix BusinessWorks™
TIBCO ActiveMatrix® Service Grid
TIBCO Enterprise Message Service™

Tech Stack

Service-Oriented Architecture (SOA)
Agile Development Methodology
Integration Platform

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Digital Expertise
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Application Infrastructure & Middleware - Event-Driven Application
Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Digital Thread
Process Control & Optimization

Services

Software Design & Engineering Services
System Integration

About The Customer

Societe Generale is a leading financial services group based in France, with a global presence in over 60 countries. The company offers a wide range of services including retail banking, corporate and investment banking, asset management, and securities services. With a workforce of over 138,000 employees, Societe Generale serves millions of clients worldwide. The company is known for its commitment to innovation and digital transformation, aiming to provide high-quality services while maintaining strong regulatory compliance and risk management practices. Societe Generale has been focusing on integrating its various business units to streamline operations and improve decision-making processes.

The Challenge

Over the years, Societe Generale’s Risk, HR, Accounting, Procurement, and other business units (BUs) had each built their own information systems to meet business needs. These systems had evolved into separate silos of technologies with no plan for reuse. The results included high development and maintenance costs and data discrepancies that ultimately impacted the ability to make informed decisions. To overcome these issues and industrialize integration between business units, Societe Generale’s IT management decided to implement a platform to manage and govern data exchanges: the Système d’Echange Groupe (SEG), or Group Exchange System.

The Solution

To build the SEG, Societe Generale needed integration technology that could address the wide variety of its technologies and a platform that would deliver high availability and scalability for enterprise-wide data exchange and business processes. Some of the bank’s business processes are highly regulated, so an open platform able to comply with corporate and industry regulations was also a requirement. The bank selected TIBCO’s proven service-oriented architecture components: its leading integration platform, TIBCO ActiveMatrix BusinessWorks™, integration platform, TIBCO ActiveMatrix® Service Grid SOA development platform, and TIBCO Enterprise Message Service™ messaging middleware. The IT organization applied agile development methodology and focused on delivering new functionalities in short four-week cycles. It built the SEG in just seven months. Today the SEG provides better data monitoring, standardizes the exchange of data flow serving specific business processes, and avoids redundancies that are typically the result of point to point integration.

Operational Impact

REDUCED DEVELOPMENT AND MAINTENANCE COSTS: What had been separate organizations with isolated processes and resources became a unified partnership. With well-defined data subscription and publication contracts, and using the TIBCO enterprise services bus to exchange data, the SEG has allowed simplified architectures. It has eliminated many point-to-point exchanges requiring management of many formats, technologies, and protocols, and reduced development and maintenance costs.
GREATER FLEXIBILITY AND EFFICIENCY: Instead of maintaining several integration systems and specialized skills for redeveloping what others may have already implemented, the BUs increasingly leverage the SEG’s integration services, including much greater services reuse, data format validation and transformation, and protocol changes. The BUs can now easily onboard new data sources without disruption. The SEG guarantees the data will be integrated without having to update any systems, and the system has improved data quality and reliability, eliminating countless validation procedures.
FAST IMPLEMENTATION, HIGHER PRODUCTIVITY: Speed of implementation and flexibility were fully proven even before the first services went online. The integration platform’s scripted automation of development and deployment provided excellent support for the bank’s agile methodology. ActiveMatrix BusinessWorks graphical design IDE, and its ability to use patterns for industrializing solutions to common issues, helped the team accelerate implementation. In less than a year, more than 1,000 data flows between more than 45 partners were implemented.
BETTER SECURITY AND DATA QUALITY: The SEG also addressed security and data quality across a wide array of technologies, avoiding additional costs for these systems. It improves security by authorizing data subscribers and publishers and securely processing and distributing their data. It also identifies and eliminates data duplicates, allowing BUs to focus on extracting value from data, rather than on verifying its accuracy.

Quantitative Benefit

In less than a year, more than 1,000 data flows between more than 45 partners were implemented.
Societe Generale expects data flows will increase from 1,000 to 1,600.