Software AG > Case Studies > Software AG and Wipro Ltd. Cater to Connected Customers in Real Time

Software AG and Wipro Ltd. Cater to Connected Customers in Real Time

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Customer Company Size
Large Corporate
Country
  • United States
Product
  • Wipro Looking Glass
  • Software AG’s streaming analytics technology
Tech Stack
  • Real-time analytics engine
  • In-memory database technology
  • Real-time user interface
  • Data mashup technologies
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
  • Innovation Output
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Aerospace
  • Automotive
  • Healthcare & Hospitals
Applicable Functions
  • Discrete Manufacturing
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Machine Condition Monitoring
  • Predictive Maintenance
  • Edge Computing & Edge Intelligence
  • Real-Time Location System (RTLS)
  • Visual Quality Detection
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
  • System Integration
About The Customer
Wipro Limited is a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. Recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has a dedicated workforce of over 170,000, serving clients across six continents. They discover ideas and connect the dots to build a better and a bold new future.
The Challenge
With the Internet of Things (IoT) expected to connect 50 billion devices by 2020, the way products are used and interacted with is changing. More products are being embedded with sensors that provide real-time data on how customers are using them. This presents a challenge for businesses to adapt dynamically and understand their connected customers better. One of the most overlooked topics in IoT is security. The platform allows you to give access to your distributors and customers using an advanced mapping authorization engine. The endpoint security technologies are customized specifically to the machine world of the IoT, offering tighter security control than networked VPN solutions.
The Solution
Wipro Looking Glass, the IoT solution from Software AG and Wipro Ltd., leverages the proven big data streaming technology of Software AG and the expertise of Wipro Ltd., a leader in building the IoT for business outcomes. The solution platform enables a fast and easy entry into the real-time insights and business opportunities offered by the IoT. Wipro Looking Glass combines a real-time analytics engine, in-memory database technology, a real-time user interface and data mashup technologies. These components are proven to scale in high speed and big data environments in industries such as financial services, manufacturing and supply chain, and telecommunications. Software AG’s streaming analytics technology integrates, captures, analyzes and responds to data captured by products that are connected to the IoT. The solution can run both on-premises and in a single or multiple clouds simultaneously. Through leading-edge data management technologies, the platform offers unlimited scalability.
Operational Impact
  • The solution allows for the flexible and rapid development of customer-specific solutions at a lower cost and reduced risk.
  • With cloud-hosted analytics and algorithms that are accessible by digital sensors and devices, actions like process updates, event responses and machine behavior can be implemented effortlessly.
  • The platform offers tighter security control than networked VPN solutions, ensuring data privacy and protecting the integrity of devices.
Quantitative Benefit
  • Fast and easy entry into the real-time insights and business opportunities offered by the IoT.
  • Unlimited scalability through leading-edge data management technologies.
  • Lower cost and reduced risk in the development of customer-specific solutions.

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