Rapid7 > Case Studies > Specialized Security Service, Inc. Discusses Their Strategic Partnership with Rapid7

Specialized Security Service, Inc. Discusses Their Strategic Partnership with Rapid7

Customer Company Size

SME

Region

America

Country

United States

Product

Rapid7 Nexpose
Metasploit

Tech Stack

Vulnerability Management
Compliance Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Digital Expertise
Productivity Improvements

Technology Category

Cybersecurity & Privacy - Application Security
Cybersecurity & Privacy - Network Security
Cybersecurity & Privacy - Security Compliance

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Use Cases

Intrusion Detection Systems
Regulatory Compliance Monitoring

Services

Cybersecurity Services
System Integration
Training

About The Customer

Specialized Security Services, Inc. (S3) is a Managed Security Service Provider (MSSP) led by CEO Mitchelle Schanbaum. The company, which has just under 100 employees, focuses on providing top-notch security solutions to its clients. S3 is dedicated to ensuring that their engineers have access to the best tools and state-of-the-art solutions to perform their jobs effectively. The company takes a client-centric approach, aiming to add as much value as possible for their clients by helping them create and maintain robust security programs. S3 is highly selective about its partnerships, ensuring that any product they recommend or purchase delivers on its promises.

The Challenge

As a Managed Security Service Provider, S3 needs to offer clients a security portfolio with the best tools and provide great value, all while maintaining a trusting relationship with the vendor. With attackers becoming more sophisticated, IT environments growing increasingly complex, and a shortage of skilled cybersecurity professionals, it’s no wonder that businesses are increasingly turning to Managed Security Service Providers (MSSPs) to ensure their security program stays current with industry best practices. The MSSP relationship offers a cost-efficient way to mitigate risk, combat threats, and keep pace with compliance regulations.

The Solution

Rapid7 Nexpose reporting impressed S3 executives, swift reactions to high-priority vulnerabilities builds trust, and easy and reliable compliance management is a go-to for clients. Support and a true partnership with Rapid7 solidifies the decision for S3 to use Rapid7 Nexpose and Metasploit as part of their security toolkit. Mitchelle Schanbaum, CEO of S3, highlights the importance of the partnership with Rapid7, noting that Rapid7's commitment to advancing their solutions and providing excellent support has been crucial. Rapid7's regular software updates, effective communication, and passion for their work have helped S3 maintain a high level of trust and satisfaction with their clients.

Operational Impact

S3's partnership with Rapid7 has enabled them to provide clear remediation reports and accurate vulnerability tracking, enhancing their ability to maintain a secure environment for their clients.
Rapid7's support during critical security events, such as the Heartbleed vulnerability, has been invaluable, allowing S3 to respond effectively and provide appropriate counsel to their clients.
Rapid7 Nexpose's seamless compliance management has made it easier for S3 to handle stringent compliance requirements, such as PCI, FISMA, and HIPAA, ensuring that their clients remain compliant with industry regulations.
The high standards of support provided by Rapid7 have been commended by S3, with Rapid7's knowledgeable staff and effective communication contributing to a positive client experience.