Toll Ensures Operational Efficiency for Its Rescue Helicopter Fleet with Honeywell Inventory Control Solutions
Customer Company Size
Large Corporate
Region
- Asia
- Pacific
Country
- Australia
Product
- Honeywell PC42t desktop printer
- Honeywell CK3X handheld computer
Tech Stack
- Barcode Scanning
- Inventory Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
- Healthcare & Hospitals
Applicable Functions
- Maintenance
- Logistics & Transportation
Use Cases
- Inventory Management
- Fleet Management
- Remote Asset Management
Services
- System Integration
- Hardware Design & Engineering Services
About The Customer
Toll Helicopters, headquartered in Australia, has been providing safe and reliable helicopter services for over ten years. Their services include emergency medical service, search and rescue operations, passenger transfer, and logistics support. The integrated team comprises pilots, aircrew, helicopter engineers, safety managers, trainers, and inventory and aviation management specialists with extensive civil and military helicopter experience. Toll operates globally and is contracted to manage the New South Wales (NSW) Ambulance Aeromedical Rescue Helicopter Service, which is based out of Sydney, Wollongong, Orange, and Canberra. The fleet includes eight AgustaWestland 139 (AW139) helicopters, which are crucial for connecting rural communities and regional health emergencies to metropolitan health services.
The Challenge
Toll Helicopters, contracted to operate the New South Wales (NSW) Ambulance Aeromedical Rescue Helicopter Service, needed an efficient inventory management and maintenance system for its helicopter base. The fleet, consisting of eight AgustaWestland 139 (AW139) helicopters, provides critical services such as emergency medical service, search and rescue operations, and passenger transfer. The challenge was to find a smart, compact, and easy-to-use solution that would enhance accuracy, efficiency, and productivity while providing a good return on investment.
The Solution
Honeywell provided an inventory solution that includes the PC42t desktop printer and the CK3X handheld computer. When a helicopter part arrives at the aeromedical base, a specific label is created by the PC42t desktop printer and placed on the part. The part is then scanned by the CK3X handheld computer and assigned a location label to ensure it can be quickly found when needed. This system not only helps in locating spare parts but also provides visibility on when common helicopter parts are running low and need to be reordered. The PC42t desktop printer is quiet, reliable, and fits seamlessly into the existing printing environment, while the CK3X handheld computer enhances accuracy and productivity with its sleek, easy-to-carry design. The rugged and versatile CK3X adapts to almost all working conditions and temperatures, making it an ideal choice for the demanding environment of helicopter maintenance.
Operational Impact
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