Customer Company Size
Large Corporate
Region
- Europe
Country
- Austria
Product
- BlueCat Address Manager
- BlueCat DNS/DHCP Server
Tech Stack
- Microsoft DHCP server
- Citrix XenApp technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Equipment & Machinery
Applicable Functions
- Discrete Manufacturing
- Business Operation
Use Cases
- Manufacturing System Automation
- Predictive Maintenance
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
TYROLIT is a member of the Swarovski Group and is one of the world’s largest producers of grinding, cutting, drilling and dressing tools, as well as machines for the construction industry. The family-owned company, founded in 1919, is based in Schwaz, Austria, and has over 4,500 employees at 27 production locations in 12 countries. As a technology-driven manufacturer, TYROLIT’s focus on innovation extends to its global IT infrastructure, which is managed from the company’s headquarters in Austria. TYROLIT’s environment is comprised of virtual servers with Citrix XenApp technology and thin clients/notebooks.
The Challenge
TYROLIT, a technology-driven manufacturer and one of the world’s largest producers of grinding, cutting, drilling and dressing tools, as well as machines for the construction industry, experienced a serious crash of its Microsoft DHCP server in January 2010. This crash impacted its operations and caused the company to begin looking for a more resilient, hardware-based DNS and DHCP solution to replace its Microsoft DHCP servers. The company's network spans numerous remote sites worldwide and encompasses some 15,000 IP addresses. Any outage can cause production delays that cost the company money and impact its reputation, which makes DNS/DHCP resiliency and uptime a major concern.
The Solution
TYROLIT selected BlueCat to deliver reliable DNS and DHCP after thoroughly testing the solution for about one month. The solution consists of one BlueCat Address Manager Virtual Server for centralized IP Address Management, one central BlueCat DNS/DHCP Server cluster in Austria and seven BlueCat DNS/DHCP Virtual Servers distributed throughout the organization. DNS is fully running on BlueCat DNS/DHCP Server and completely integrated with Microsoft Active Directory (AD). To ensure availability and uptime, DNS and DHCP failover has been configured between remote sites around the world and the central site in Austria. A hub and spoke DHCP failover design provides redundancy at every layer, both locally and across the WAN. The implementation of BlueCat’s DNS and DHCP solution took only a few weeks.
Operational Impact
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