US Synthetic cuts the scrap with QlikView business analysis
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- QlikView
Tech Stack
- Made2Manage ERP
- SQL Server 2000
- SQL Server 2005
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Oil & Gas
Applicable Functions
- Human Resources
Use Cases
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
US Synthetic is the leading provider of polycrystalline diamond cutters (PDCs) for oil and gas exploration. The company has spent more than a decade perfecting its products to drill faster and last longer – especially in tough conditions that test the limits of the most durable drilling equipment. The company employs over 600 people, and is located in Orem, Utah. US Synthetic is part of Dover Corporation. In 1997, US Synthetic became the industry’s leading supplier of diamond products. Over 10 years later, US Synthetic continues to actively expand this leadership position – not only by developing innovative new diamond solutions, but also by ensuring process efficiency within internal operations.
The Challenge
US Synthetic, a leading provider of polycrystalline diamond cutters (PDCs) for oil and gas exploration, faced challenges in reporting and analysis. The company's Made2Manage ERP system and internally developed custom tables contained large amounts of detailed data, but employees were not able to utilize that data in a meaningful way. Even the generic reports within Made2Manage were difficult to access, and creating ad hoc reports was even more time-consuming and inefficient. The company needed a solution that would provide real, accessible, and useful information at all levels within the organization. The company's non-linear floor made it challenging for managers to follow the product from work order to delivery. Because products may backtrack in the process flow and ultimately take a different route to completion, production managers were losing visibility of those products and their status.
The Solution
US Synthetic deployed QlikView to 50 employees for operational analysis in only one week. Through QlikView, US Synthetic now analyzes yields and production, lead time, customer profitability, and safety rates. With QlikView Server and Publisher, US Synthetic easily supports analysis and visibility while handling the large data volume of millions of records. The company was able to build the first application – a production floor dashboard – in a five-day engagement with a QlikView consultant. The Yields & Production application was an important priority for US Synthetic, as it allowed the company to track and compare yields and problems across days, factories, and shifts. US Synthetic is now able to determine which factories are performing best against standard cost/yield. Product line and floor managers are able to identify trends in product quality and performance and proactively make adjustments at any factory that may be underperforming.
Operational Impact
Quantitative Benefit
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