Rapid7 > Case Studies > Vulnerability Management at Diebold: Automation, Prioritization, Remediation

Vulnerability Management at Diebold: Automation, Prioritization, Remediation

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

Rapid7 Nexpose Enterprise
Rapid7 RealContext

Tech Stack

Vulnerability Management
Automated Scan Engines
Risk Prioritization

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Cybersecurity & Privacy - Security Compliance
Cybersecurity & Privacy - Application Security
Cybersecurity & Privacy - Network Security

Applicable Industries

Security & Public Safety
Professional Service

Applicable Functions

Business Operation
Quality Assurance

Services

System Integration
Cybersecurity Services

About The Customer

The name Diebold has long been synonymous with innovative technology and security systems. Headquartered in Canton, Ohio, the company has approximately 16,000 employees worldwide and boasts a service team that’s one of the largest in the industry, with more than 7,000 field professionals serving 600 locations. Due to the company’s global footprint, somewhere in the world the sun is always shining on Diebold. Ryan Elkins, Senior Manager of Information Security at Diebold, calls it a “follow-the-sun” model in terms of support, which is provided 24/7. And if the data is always flowing, then the security team needs to be on their A-game.

The Challenge

Diebold needed an effective threat exposure management solution that would offer scalability and visibility. Given the pivotal role vulnerability management plays at Diebold, selecting a vulnerability management solution was an important task which the team did not undertake lightly. A main priority for them was the effectiveness of the vulnerability scanner. Diebold needed accurate, up-to-date, real-time data. Scalability was also an important factor; being a global company, they needed the ability to reach around the world without adding administrative overhead.

The Solution

Rapid7 Nexpose Enterprise was chosen as the solution for Diebold's vulnerability management needs. It offers a centralized console and scan engines, allowing vulnerability administrators to get the right visibility and global coverage. Using Nexpose, Diebold regularly scans every IP on the network. Ensuring that security aligns with business needs is a key goal for any security professional, and Nexpose allows Diebold to compare trends from different geographic locations on a month-by-month basis. Rapid7 RealContext™ allows risk to be aligned with business priority, ensuring that resources are used effectively to mitigate risk that matters. The automated asset classification, risk prioritization, and remediation assignment in Nexpose are significant value-adds.

Operational Impact

Nexpose allows Diebold to compare trends from different geographic locations on a month-by-month basis.
Rapid7 RealContext™ ensures that risk is aligned with business priority, saving valuable time for security professionals.
The automated asset classification, risk prioritization, and remediation assignment in Nexpose are significant value-adds.
Diebold's security team can focus on the highest risks that matter most to the business.
The centralized console and scan engines provide the right visibility and global coverage.

Quantitative Benefit