Webmethods Helps Australian Energy Market Operator Enhance Australia’s Energy Future
Customer Company Size
Large Corporate
Region
- Pacific
Country
- Australia
Product
- webMethods Integration Platform
Tech Stack
- webMethods Trading Networks
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Utilities
Applicable Functions
- Business Operation
Use Cases
- Energy Management System
Services
- System Integration
About The Customer
The Australian Energy Market Operator (AEMO) plays a crucial role in supporting the energy industry in Australia to deliver a more integrated, secure, and cost-effective national energy supply. AEMO operates the energy markets and systems and also delivers planning advice in eastern and southeastern Australia. AEMO develops and operates retail markets for gas in Queensland, New South Wales, the Australian Capital Territory, Victoria, and South Australia. The company also provides a similar service to Western Australia for gas under contract with REMCo. AEMO’s retail market systems and processes are integral to competitive energy markets as they allow customers to choose or change their retailer, facilitating large volumes of customer transfers, managing business transactions between retailers and distributors to provide contestable services to customers, and managing metering data to ensure energy usage is properly measured, reconciled, and allocated.
The Challenge
The Australian Energy Market Operator (AEMO) was faced with the challenge of offering a single technology platform for all gas market participants to easily transfer information and data in a seamless way for each gas market. It also wanted to more effectively promote greater industry collaboration and flexibility for how participants interacted across the platform. A key part of this challenge was the modernization of the Gas FRC Hub, a B2B platform for the gas retail markets throughout Australia. The hub infrastructure was also planned for use in the NSW/ACT gas retail market.
The Solution
AEMO extended its relationship with Software AG in August 2014 to include the webMethods Integration Platform and deliver on this objective. The webMethods Integration Platform enabled AEMO to rapidly integrate systems, processes, and data to provide a multi-year implementation to establish the foundation for the integration of services to the market for all energy market participants. Software AG was selected to implement its platform due to a number of key capabilities and strategic differentiators, including a strong focus on business outcomes, the ability to solve maintenance and operational issues that didn’t attract new revenue, support for the development of a business case aligned to strategic outcomes, a portfolio that can easily integrate within the AEMO environment, resulting in reduced operational costs and vendor dependencies, industry domain knowledge, and a single account team to engage with AEMO.
Operational Impact
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