Workspace Works Wonders Down Under With Sage
Customer Company Size
SME
Region
- Pacific
Country
- Australia
Product
- Sage 500 ERP
- Sage SalesLogix
Tech Stack
- UNIX
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Discrete Manufacturing
- Sales & Marketing
Use Cases
- Manufacturing System Automation
- Inventory Management
Services
- System Integration
About The Customer
Workspace Commercial Furniture is a commercial furniture manufacturer and distributor based in Melrose Park, South Australia. The company has been a respected name in quality Australian furniture for nearly 100 years. It maintains sales offices in Sydney, Canberra, Melbourne, and Adelaide and manufactures seating, desk, workstation, and hospitality products. The company prides itself on using the latest technology for making furniture. It has four locations and employs 150 people.
The Challenge
Workspace Commercial Furniture, a respected name in quality Australian furniture, was struggling with its business systems. The company was using an antiquated UNIX-based accounting system that was slow, error-prone, and required programmers’ time to create reports. Moreover, its sales operations were run manually, which was inefficient and required triplicate data entry. The company was looking for a new solution that was ultraflexible, especially in reporting options. It also wanted an end-to-end system with sophisticated financial analysis and customer relationship management capabilities.
The Solution
Workspace implemented Sage SalesLogix in 2003 and Sage 500 ERP in early 2005. The company relies on the MRP module in Sage 500 ERP for all material requirements planning. The module generates a schedule for work on a particular week, categorizing jobs by department, section, and work center for the factory floor. The module compares current and projected needs against materials on hand. It automatically recommends purchase order requisitions to be approved and then generated into firm purchase orders to suppliers. Sage 500 ERP also prints labels for all items made by Workspace, complete with descriptions and delivery points. The software automates dispatching on a state-by-state basis and tracks delivery time.
Operational Impact
Quantitative Benefit
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