IGEL Technology, a global provider of innovative and powerful thin client solutions, was looking to transition from a hardware manufacturer to a software provider. The company aimed to deliver complete solutions for software-defined endpoints, facilitating secure access to virtual and cloud-based working environments. IGEL's IT Manager, Tim-Oliver Felsen, believed that the future of IT workstations would be heavily reliant on cloud services due to their user-friendliness, flexibility, cost benefits, and efficient management. The company had previously relied on an external service provider that operated a Citrix infrastructure for most of its IT users. However, IGEL wanted to take the next step and transform its virtual workplaces into real Cloud Workspaces.

Because Xenit used Amazon Web Services (AWS), Gottschlag wanted a solution for application delivery that worked seamlessly with AWS and that was extensible to give Xenit customers an option for incorporating other public cloud solutions into their cloud portfolios. The solution also needed to make application delivery easier to manage and more cost effective.

Xenit, a renowned IT services provider based in Sweden, assists companies in executing their digital transformation initiatives, with a primary focus on modernizing application deployment and delivery infrastructure. However, the Xenit DevOps team faced challenges in application delivery at scale. The team was manually configuring the application delivery infrastructure, which was not only time-consuming but also prone to errors. They had to constantly balance between scaling up to ensure enough capacity for estimated demand and scaling down when demand decreased. The tools they were using were not always delivering as promised, leading to inefficiencies. Xenit needed an automated and consistent way to provide services to its customers and to scale its own service deployment and delivery.

IGEL Technology has decided to move towards cloud-based workplaces from the early stages. The company previously had an external service provider that operated a Citrix infrastructure for the majority of its IT users.

EBSCO Industries, a global corporation with over 40 unique businesses, faced a complex IT landscape due to the diverse technology needs across each business unit. The company's IT team had to support a broad application portfolio and multiple cloud vendors. The challenge was to manage legacy applications while expanding into cloud platforms, which presented significant management and security challenges. Any lapse in application availability could result in substantial financial losses due to lost productivity. EBSCO needed a solution that would simplify application management across business units and allow each team to choose the applications they wanted to use.