Derdack
Targeted Alert Notifications. Anywhere Incident Remediation.
Overview
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HQ Location
Germany
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Year Founded
1999
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Company Type
Private
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Revenue
< $10m
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Employees
11 - 50
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Website
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Company Description
Derdack is an innovation leader in automating notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, and Potsdam, Germany.
Derdack’s Enterprise Alert® transforms critical incident communication to a reliable, fully automated and mobile process. Derdack’s notification software helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.
Derdack’s Enterprise Alert® transforms critical incident communication to a reliable, fully automated and mobile process. Derdack’s notification software helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.
IoT Snapshot
Derdack is a provider of Industrial IoT automation and control technologies, and also active in the finance and insurance, and utilities industries.
Technologies
Industries
Technology Stack
Derdack’s Technology Stack maps Derdack’s participation in the automation and control IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
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Case Studies.
Case Study
Reliable incident alerting for critical IT systems at German health insurance pr
Debeka’s IT monitoring monitors both the critical IT infrastructure with more than 4000 VMs and critical applications and services, e.g. customer applications. Debeka IT is the basis for core applications of the insurance business. In the event of critical disruptions, it is, therefore, necessary to respond promptly and 24/7.Before the introduction of Enterprise Alert, Debeka used a solution developed in-house. In order to reduce maintenance and servicing costs and to avoid having to use its own capacities for further development, Debeka opted for a purchased solution. The solution had to be flexible enough to take over the existing processes, but also offer additional functions and be future-proof. In addition, the product should have a GUI.
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