Dynatrace
Overview
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HQ Location
United States
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Year Founded
2005
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Company Type
Public
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Revenue
$1-10b
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Employees
1,001 - 10,000
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Website
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Stock Ticker
DT (NYSE)
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Twitter Handle
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Company Description
Dynatrace, Inc. is a global technology company that provides a software observability platform based on Artificial Intelligence and automation. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and Generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
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Case Studies.
Case Study
Arriva improves digital journeys for customers and boosts online conversion rate
Arriva, a leading provider of bus transport in the UK, recognized the importance of digital channels for customers' travel needs. They aimed to create an omnichannel experience, allowing customers to purchase tickets and plan their journeys in various ways. During the pandemic, Arriva accelerated the launch of its new app and website to keep customers moving safely and make digital the core of their travel experience. However, they faced a challenge in gaining visibility into the applications' front end to discover problems in real time and find precise solutions. Traditional monitoring solutions couldn't provide insights into the real-user experience, making it difficult to identify issues that were affecting conversions through the website.
