AppFolio > 实例探究 > Atrium Management Company 凭借 AppFolio Property Manager 取得成功

Atrium Management Company 凭借 AppFolio Property Manager 取得成功

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技术
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 建筑物
  • 设备与机械
适用功能
  • 设施管理
  • 维护
用例
  • 库存管理
关于客户
Atrium Management Company 是一家位于佛罗里达州奥兰多的物业管理组织。该公司成立于 1999 年,管理着佛罗里达州中部 2,700 多个单户和多户房产。 Atrium 在过去几年中通过收购多家物业管理公司而迅速发展。该公司优先考虑发展关系并为其团队成员、居民和业主提供卓越的体验。 Atrium 连续五年被评为奥兰多最佳工作场所之一,体现了他们对良好员工体验的承诺。
挑战
Atrium Management Company 是佛罗里达州中部单户和多户房产的物业管理组织,在过去几年中经历了快速增长。这一增长是通过收购多家物业管理公司实现的,每家物业管理公司都有自己的物业管理系统。这给 Atrium 带来了挑战,因为他们必须应对多个不同且过于复杂的物业管理系统。该公司需要一个解决方案来帮助他们为团队成员、居民和业主提供卓越的体验,即使他们正在呈指数级增长。我们面临的挑战是找到一个能够集中运营并随着业务增长而扩展的平台。
解决方案
Atrium Management Company 在 AppFolio Property Manager 中找到了解决方案,这是一个设计直观、易于使用的平台,可为团队成员、居民和业主提供支持。 AppFolio Property Manager 专为轻松扩展和增长而设计,使 Atrium 能够继续向前发展,而不会遇到平台成长的烦恼。该平台还允许 Atrium 集中运营,无需浏览多个不同的系统。借助 AppFolio,Atrium 能够轻松输入和设置新属性,并且该平台的服务和支持快速而准确。 AppFolio 还提供集中通信中心、自助在线门户、在线维护请求等,使 Atrium 能够轻松打造令人惊叹的住户体验。
运营影响
  • The implementation of AppFolio Property Manager has resulted in several operational benefits for Atrium Management Company. The platform's intuitive design and ease of use have made it easier to train new employees, contributing to the company's rapid growth. The centralized communication hubs, self-service online portals, and online maintenance requests provided by AppFolio have improved the resident experience and retention. The platform has also made it easier for Atrium to keep owners updated and informed on property performance, with quick and accurate access to work orders, documents, and metrics. Overall, AppFolio Property Manager has helped Atrium deliver outstanding experiences for its teams, residents, and owners, while also giving them the ability to scale their vision for the future.
数量效益
  • Atrium Management Company grew from two employees and 200 units to 95 employees and 2,700+ units in just a few years.
  • Atrium was voted one of Orlando’s best places to work for five years in a row.
  • AppFolio Property Manager allowed Atrium to centralize their operations, eliminating the need to navigate multiple disparate systems.

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