技术
- 功能应用 - 企业资源规划系统 (ERP)
- 机器人 - 轮式机器人
适用行业
- 电子产品
- 电信
适用功能
- 质量保证
用例
- 库存管理
- 时间敏感网络
关于客户
Avea 是土耳其最年轻、发展最快的移动运营商,拥有超过 1600 万用户。他们拥有约 2,700 名员工,并与 205 个国家/地区的 685 家 GSM 运营商签订了漫游协议。
挑战
为了向客户提供一流的服务并遵守严格的法规,移动运营商 Avea 希望以更快、更具成本效益的方式来访问和管理不断增长的用户数据。
解决方案
Avea 实施了新的内容管理平台并引入了电子发票,以帮助团队即时访问文档并更快地响应客户。他们还与 IBM 和 Aksis 合作,使用 IBM FileNet Content Manager 构建了单一电子存储库。
运营影响
数量效益
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