BioTrans 的转型：通过物联网增强服务和可靠性
技术
- 传感器 - 环境传感器
- 传感器 - 温度传感器
适用行业
- 汽车
- 运输
适用功能
- 物流运输
- 质量保证
用例
- 最后一英里交付
- 供应链可见性(SCV)
服务
- 测试与认证
关于客户
BioTrans 是北美实验室研究运输行业物流服务的领先提供商。该公司专门为客户运输对温度敏感的货物，例如研究模型。这就需要在整个交付过程中精确控制每辆车货舱的温度。仅仅几度的变化就会对负载的完整性产生重大影响，并且每种分类类型都需要特定的温度范围。 BioTrans 拥有一支由 140 辆卡车组成的车队，在 24 个办事处运营，每年行驶 750 万英里。
挑战
BioTrans 是北美实验室研究运输行业领先的物流服务提供商，在保持温度敏感货物的完整性方面面临着重大挑战。该公司运输的研究模型需要在整个交付过程中进行精确的温度控制，只有几度的差异可能会影响负载。每种分类类型还需要特定的温度范围，这增加了物流挑战的复杂性。在实施 Samsara 之前，BioTrans 的质量控制团队只能在有人轮班时每天有效监测 8 小时的温度。在剩下的 16 小时内，司机不会收到超出范围的温度警报，从而导致货物丢失，给 BioTrans 造成 2,000 至 20,000 美元的损失，并损害了客户关系。
解决方案
BioTrans 采用 Samsara 的综合平台，其中包括车辆网关、人工智能行车记录仪、环境监视器 (EM)、门监视器、货物监视器和站点可视性。该平台提供了交付的关键可见性并验证了正确的协议。 BioTrans 在司机应用程序中创建了一个自定义的“车厢报告”图块，允许司机快速上传货物详细信息，包括正在运输的内容及其所需的温度范围。这些数据立即上传并通过电子邮件发送给他们的调度、质量保证和运营部门，从而消除了耗时的电话呼叫的需要。 BioTrans 还构建了一个定制机器人 TempBot，可以自动发出温度警报。 TempBot 读取驾驶员提交的“车厢报告”数据，针对负载的特定温度范围应用正确的警报，并根据 Samsara EM 的实时温度数据触发警报。如果温度超出范围，TempBot 会破译与卡车相关的卡车号码和驾驶员，然后自动通知相应的经理和 QA 部门。
运营影响
数量效益
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