技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 海洋与航运
- 运输
用例
- 库存管理
- 时间敏感网络
服务
- 系统集成
关于客户
嘉年华邮轮公司成立于1972年,是全球著名的邮轮公司,每年承载数百万旅客。该公司运营 23 艘船舶,提供 2 至 17 天的航程,从美国每个海岸出发前往世界各地的目的地。嘉年华游轮公司从事体验业务,为客人提供从预订游轮到下船的无缝且有趣的体验。该公司在复杂的环境中运营,业务跨越多个托管环境、应用程序和平台。
挑战
嘉年华游轮公司是一家全球领先的游轮公司,在管理其全球旅行合作伙伴与预订系统的集成以及船上服务合作伙伴与船上物业管理和 POS 系统的集成方面面临着多项挑战。该公司还在巡航前从岸到船以及巡航后从船到岸同步数据方面遇到了困难。需要解耦和授权集成以最大限度地缩短周转时间也是一个重大挑战。该公司的运营跨越多个托管环境、应用程序和平台,使得集成过程变得复杂。该公司还面临着独特的海事挑战,例如昂贵且不太可靠的卫星连接,这要求船舶作为自主 IT 中心运行。
解决方案
Carnival Cruise Line 采用 Software AG 的 webMethods 进行集成和 API 管理来应对挑战。该解决方案提供了 API 驱动的集成方法,允许船载和岸上应用程序的无缝数据切换。该公司能够使用 API 网关提供的预定义策略精确管理 API 访问和使用。该解决方案还提供了内置的安全层,保护公司免受通过 API 访问点的潜在网络攻击。该平台使嘉年华能够有效管理与全球合作伙伴和服务提供商的交接。事件驱动和 API 主导的应用程序集成方法确保无缝操作,同时将安全性、成本和性能优化放在首位。
运营影响
数量效益
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