技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 零售
适用功能
- 销售与市场营销
用例
- 租赁金融自动化
- 智慧城市运营
服务
- 系统集成
- 培训
关于客户
City Property是南非领先的物业管理公司,专注于城市更新和物业资产管理。
挑战
City Property 面临着广泛的投资组合和客户群、缺乏自动化、较长的解决时间以及较差的 NPS 等挑战。
解决方案
City Property 实施了基于云的全渠道互动解决方案 Freshdesk,以改善客户服务并实现流程自动化。
运营影响
数量效益
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