DAKOTACARE secures healthy business analysis with QlikView
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- QlikView
技术栈
- Oracle
- SQL Server
- Unidata
- Pervasive
- Access
- Paradox
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Cost Savings
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
适用功能
- 销售与市场营销
- 商业运营
用例
- 实时定位系统 (RTLS)
服务
- 数据科学服务
- 系统集成
关于客户
DAKOTACARE is the health care plan of the South Dakota Medical Association, covering every hospital and over 98% of the state’s physicians and pharmacies. A healthcare leader in South Dakota for more than 20 years, DAKOTACARE manages hundreds of millions of records on subscribers and providers, from coverage to codes to claims. The company is committed to providing good customer service and effectively managing the business, which involves processing enormous amounts of data, mostly driven by codes for test and procedure descriptions, diagnoses, provider ID’s and more. The company's staff had to rely on IT for custom reports that would address internal reporting as well as questions from healthcare providers and clients.
挑战
DAKOTACARE, a healthcare leader in South Dakota, manages hundreds of millions of records on subscribers and providers, from coverage to codes to claims. The company was data-rich but information-poor, with staff having to rely on IT for custom reports that would address internal reporting as well as questions from healthcare providers and clients. Their requests were placed in a queue, then prioritized, with the resulting reports coming days or even sometimes weeks later. Much of their information needs were time-sensitive, and by the time people got their questions answered, they no longer needed the information. Representatives would not even ask for data requests knowing that their information needs would not be met prior to a decision deadline. Or, intrepid representatives would try to extrapolate answers on their own, often with varying results.
解决方案
DAKOTACARE deployed QlikView to 50 users in less than two weeks. The new tool compressed a 200 GB database with more than 140 million records into a 500 MB database loaded into the RAM of a 64-bit server. With QlikView Publisher and Server (64-bit), DAKOTACARE now has instant access to rich, detailed information while management is newly empowered with tools to dramatically improve business analyses. QlikView’s patented QVD technology serves as a “meta” reporting application with a virtual data repository for all of the QlikView applications a company builds. DAKOTACARE is using QlikView to pull data from several source systems including SQL Server, Unidata, Pervasive, Oracle, Access, Paradox, and others. QlikView then consolidates the data into QVD files. These base QVD files replicate all the source data into one location.
运营影响
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