技术
- 网络安全和隐私 - 安全合规
适用行业
- 教育
- 医疗保健和医院
适用功能
- 产品研发
- 质量保证
用例
- 租赁金融自动化
- 智慧校园
服务
- 系统集成
- 培训
关于客户
本案例的客户是美国著名学府匹兹堡大学医学院。学校致力于培训未来的医生,提供拯救生命的临床护理,并做出使人们能够活得更长久、更健康的发现和创新。为了实现这些目标,学校必须管理众多的项目和计划。关键的管理任务之一是教师评估流程,该流程以前是手动管理的,耗费大量时间和资源。学校寻求一种解决方案来简化这一流程、节省时间并为改进提供宝贵的见解。
挑战
匹兹堡大学医学院正在努力解决过时的、手动的、纸质的教师评估系统。该系统不仅繁琐,而且缺乏有效的方法来跟踪表单、进行审计或从评估中提取数据见解。该流程需要一名全职员工来管理 10 页纸质表格上的 2,000 项年度评估。该系统没有跟踪不完整和缺失表格的机制,没有整体审计流程,也没有对评估趋势的数据洞察。这种低效的系统每年花费教职员工数十万个小时,而这些时间本来可以更好地用于教学、临床护理和研究。
解决方案
匹兹堡大学医学院采用了数字解决方案,该解决方案使用由 Adobe Sign 提供支持的 Nintex Workflow、Nintex Forms 和 Nintex Sign®。这种复杂的自动化评估流程与学校已经使用的 SharePoint 软件集成。新的数字评估流程消除了手动管理的需要,使全职员工能够腾出时间来完成更高价值的任务。该解决方案指导评估人员完整、准确地填写表格,并识别表格在此过程中停滞的位置。其审核功能提供了对评估趋势的洞察,可用于扩展或修改培训计划,并消除了手动审核认证的需要。该解决方案可处理 200 多个规则和逻辑以及复杂的工作流程和数字签名捕获。评估过程首先会向要评估的教员发送自动电子邮件,其中包含指向医学院网站上的 SharePoint 门户的链接。在那里,教职员工可以访问定制生成的评估表,以反映教职员工的角色和职责。
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