Digitalizing a National First for Faster Regulatory Response
公司规模
Large Corporate
地区
- Asia
国家
- Turkey
产品
- ARIS
- ARIS Connect
- MashZone
技术栈
- Process Transformation
- Visual Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 监管合规监控
- 过程控制与优化
服务
- 软件设计与工程服务
- 系统集成
关于客户
Kredi Kayıt Bürosu (KKB) is Turkey’s first and only credit bureau. Founded on April 11, 1995, as a partnership between nine leading banks, KKB has become an integral part of the Turkish economy. The company provides domestic credit ratings, credit risk management solutions, and products for the real industry. Since 2012, KKB has undergone rapid growth, expanding to 180 member institutions. Despite this growth, KKB continues to innovate as a domestic vanguard. The company serves more than 2 million end customers and plays a central role in helping financial and other institutions understand and manage credit risk.
挑战
Kredi Kayıt Bürosu (KKB), Turkey’s first and only credit bureau, experienced rapid growth since its inception in 1995. The company expanded to 180 member institutions, serving over 2 million end customers. However, this success brought challenges. The company was overwhelmed by a deluge of data, both digital and on paper, and struggled to manage it efficiently. Manual processes, including updating some data by hand and manually searching documents, were time-consuming and inefficient. Additionally, Turkey's strict requirement for immediate implementation and enforcement of new regulations added to the pressure. KKB needed a major change to continue its growth and handle new regulations with agility.
解决方案
KKB chose Software AG and a comprehensive suite of solutions powered by ARIS to help manage its data and processes more efficiently. The ARIS platform offered top functionality and was already used by a majority of the Turkish banking industry, making it easy for KKB employees to adapt. With ARIS Connect, even personnel without direct process modeling experience were able to contribute. KKB trained over 200 people to create and analyze processes in record time. The company is now approaching its goal of achieving real-time, automated visualization of all their main processes across 20 live dashboards, thanks to Software AG’s MashZone. This allows KKB to optimize everything from costs and time expenditures in product management cycles, identify recurrent issues in problem management, and better understand employee turnover, training, and qualifications.
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