技术
- 平台即服务 (PaaS) - 应用开发平台
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 电信
用例
- 人员跟踪与监控
- 搜救
服务
- 系统集成
关于客户
苏格兰消防救援局 (SFRS) 是世界第四大消防救援机构,致力于确保苏格兰人民的安全和福祉。 SFRS 在苏格兰各地提供一线服务,应对火灾和其他紧急事件。该组织共有 8000 名员工,包括全职消防员和工作人员,以及 3,400 名留任服务 (RDS) 人员和志愿者,为苏格兰偏远和农村社区提供服务。大多数 SFRS 保留的志愿者工作人员主要从事其他领域的工作,但提供与全职同事相同范围的紧急服务。
挑战
苏格兰消防救援局 (SFRS) 是全球第四大消防救援机构,在管理其全职、兼职和志愿者的员工和工资数据方面面临着重大挑战。该过程是手动且繁琐的,需要将时间记录在纸上,然后输入到电子表格中。这些数据用于确定薪资计算、呼叫费用、银行假日付款等。苏格兰 274 个电台中的每个电台都重复了这一过程,每个电台生成每月电子表格。机组人员数据的所有跟踪、更新和验证都是手动的,导致过程耗时且令人沮丧。每年,车站经理、值班经理和薪资团队估计总共花费 10,000 多个小时处理 3,000 多个电子表格。我们还花费了额外的时间来纠正人为错误并回应机组人员的薪资要求。 SFRS 需要一个解决方案来改进这一流程并提高员工的效率。
解决方案
SFRS 与 Nintex 合作伙伴 Synergi 合作,使用 Nintex Workflow 和 Nintex 表单构建数字化薪资解决方案。该解决方案是一个移动应用程序,使值班经理和负责人员能够快速记录其工作人员的出勤时间,并在需要时添加任何远程工作人员。 Nintex 平台上的高级工作流程支持整个 RDS 时间表流程。该系统验证内部系统捕获的所有数据,将详细信息发送给 RDS 工作人员进行批准/修改,让 RDS 工作人员随时了解最新情况并了解预期月薪,使值班经理和负责官员能够向车站和区域提交事件经理进行最终审查,为中央管理和薪资团队提供计算和最终输出的全面可视性以供批准,使用个人资料和角色数据以及人力资源信息来准确计算薪资,并提供与财务系统集成的输出。
运营影响
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